Customer Service 01273 741400

Virtual Office Address

Secure, low cost, virtual office address in Brighton

Virtual Office Address (Special Offer) - Get 33% OFF

Are you looking for a secure, low cost, office address in Brighton but don’t want the unnecessary expense of renting an office you simply don’t need?

We provide a fully inclusive virtual office service; able to forward post on to you anywhere in the world or store it for collection at a later date.

Approved for use by Google Maps, Google My Business, Bing Places, Bing Maps, DVLA, HMRC, Royal Mail and all reputable UK banks and building societies.

One Fixed Address For All Your Needs

Our virtual office address is a real UK office complex in Brighton (East Sussex), enabling you to register the address with Companies House as your directors address, on your website, letter head and business cards, online with search engines such as Google My Business and Bing Places, and use the address as your correspondence address with banks, building societies and suppliers.

…the service includes use of our secure address in Brighton (East Sussex), full mail handling service (including ‘signed for’ service), international mail forwarding and post notification.

Virtual Office address - Brighton
Registered Office Address

How Does A Virtual Office Address Work?

1

Sign up online

Complete our simple online registration form in under 2 minutes

2

Start Using The Service

Once signed up, you will receive a welcome email.

3

Your Post Is Processed

Your mail will be stored, forwarded or scanned and emailed to you.

ID Verification Is Required

In order to comply with HMRC’s anti-money laundering regulations we are required to hold proof of address for each named person on the account, irrespective of how your mail is handled. Please note that address documents should be less than 3 months old, and must show the account holder’s name. We are unable to accept credit card statements or mobile phone statements/bills as proof of address.

Acceptable proof of identity:

Acceptable proof of address:

Prices & Mail Handing Charges

Whether you would like your post forwarded on, scanned and emailed to you or stored for collection at a later date, the cost of your virtual office address stays exactly the same.

Virtual Office Address

Security Deposit

As part of your office address service we will hold a fully-refundable £40 security deposit on account. When you stop your service with us your security deposit will be automatically refunded back to you.

Virtual Office address

The following mail handling charges will apply depending on what you would like us to do with your post.

We apply a small charge for each item of mail that we receive and process for you; to sign-for (if necessary), identify, sort, insure whilst on the premises and prep for forwarding.

Mail forwarding

If you would like your mail forwarded on to you by post, we will charge:

Letters – £1.25 + postage
Parcels/recorded delivery – £2.50 + postage

Scan to email

If you would like your mail scanned and emailed to you, we will charge:

Per scanned page – £1.25
Parcels/recorded delivery – £2.50 + postage

Stored for collection

If you would like your mail stored for collection, we will charge:

Letters – £1.25
Parcels/recorded delivery items – £2.50

Frequently Asked Questions

SPECIAL OFFER – £24.99 a month if you pay monthly or £150 for the year (equivalent to just £12.50 a month) if you pay annually in advance.

No, we only provide a virtual office address service from our head office, which is based in Brighton.

The minimum contract term is 2 months.

Yes you can, our office address is a real UK street address recognised by Google, Bing etc.

Yes you can change how you have your post forwarded on to you at any time.

Please look at our ‘ID verification’ section above for full details.

If for any reason you stop paying for your service but have post remaining at the office, we must pay to have it securely destroyed at a cost of £40, therefore we hold a security deposit for this amount on your account whilst it remains active.

CSnotepad has been providing virtual address services to customers since 2007.

‘Your Company Name’
The Offices
57 Newtown Road
Brighton
BN3 7BA

Yes we can, you simply need to let us know that you’d like us to do this when you sign up for the address service.

Apart from the obvious, we also ask that no large parcels are delivered without prior notice. We typically define large parcels as anything over 50cm (H) x 50cm (W) x 50cm (D).

Yes you can, we also accept individuals, sole traders, charities, religions and political parties.

No you don’t, but if we deem your account to be high risk then as part of our HMRC anti-money laundering checks, we reserve the right not to approve a customers’ address service and instead issue them with a full refund.

We will politely let them know that you aren’t in the office today, take a note of their contact details and notify you that they popped in.

All our business packages allow up to three names per account.

You can purchase additional mailing names at £4 each per month.

You will receive an official welcome email within just a few minutes, after which you will be able to start using your virtual office address straight away.

The complete setup of your service can take from 4-8 hours however a customer will not usually be aware of this unless we require additional information from them.

Yes, once you have signed up you can use our address immediately, however we will not be able to release any post until we have received your ID and proof of address documents, along with payment for your service.

The Offices
57 Newtown Road
Brighton
BN3 7BA

Our address is a genuine UK office address, not a PO Box.

Yes we accept small parcels.

Yes we will happily sign for your post.

Yes, just let us know that you are going away and we will store your post for you until you return.

Yes you can use your virtual address as your registered office address with Companies House at no additional cost.

Post is forwarded daily as standard, however it can be grouped and sent weekly or even monthly if needed.

Yes, all email attachments are securely encrypted and require a dedicated password that’s unique to you in order to open them.

Set Up Your Virtual Office Address

We provide a fantastic service at a great price, always putting our customers’ first.

What Our Customers Say

John

5/5
We have been using CSnotepad for several years and they have helped us to run our business whilst on holiday or during busy periods. They answer calls, take orders and any after-service queries. One or two blips over the years but highly recommended.

Stephen Shannon

5/5
Excellent company and service. I can get on with my work and go on holiday in the knowledge that my customers are going to be talked to.

Gayna Ballard

5/5
Provide us with an answering service that enables us to be always accessible to the public in spite of being a volunteer organisation run part-time. Prompt response when scripts need tweaking and if we need to query a message that’s been taken. Occasional blips with straying from the script or inaccuracy of message taking but always swiftly resolved.

Adam Francis

5/5
I’ve used a couple of call answering services in the past but I would never move away from CSnotepad now, they are by far the best on the market. The girls who answer the phone are very professional and for the service I receive the cost is so worth it. Why more companies don’t use this service is beyond me!

Thomas

5/5
I’ve really found CS to be a vital service to us, particularly in the early days of our business. Their staff are super professional, messages are accurate and I’ve found their pricing reasonable, but haven’t felt the need to look for alternatives.

James Costello

5/5
Delivered on exactly what they said they would, flexible subscription options & found the manager there a pleasant guy to deal with. Perfect for small to mid companies who are growing, or need that in house presence when away from the office. I even had a couple of compliments from my customers saying how impressed they were with the service & how we should run a call centre!

Stuart Gibson

5/5
My company has used CSnotepad for over 5 years. They provide customer service that goes beyond just answering phone calls. CSnotepad have integrated with bespoke systems to become an integral part of our operations from initial order placement to aftercare support. I would not hesitate to recommend them to any e-commerce business looking to improve overall satisfaction for their customers.

Jason Novis

5/5
I’ve been using CSnotepad for almost a year now and cannot recommend them highly enough. I needed someone I could trust to professionally deal with my clients whilst I was unavailable and the team at CSnotepad have been exceptional. Everyone I have dealt with from the telephony staff to the Directors have been first class. Fast, effective, professional and considerate.

Matthew Woodall

5/5
We have been using the services of CSnotepad now for a number of years. They are such a flexible company that provides a great time saving and cost effective service for our business.

Kim Hayes

5/5
I have been using CSnotepad for a while now and my only concern is why I didn’t use them earlier. Having just had two weeks away on holiday they handled all the calls and emailed plus at my request sent text messages to my mobile so I always knew what was going. If you run a small business, you should give them a try.

Matthew Francis

5/5
We’ve used CSnotepad for years to handle our incoming calls. They’re very flexible with the service, calls are answered promptly and professionally, and we find it extremely useful.

Sharon Beds

5/5
Fantastic at taking calls and representing my business. Have been using for 3 years and I couldn’t do without their professionalism. They have also been understanding during the pandemic and adjusted pricing to match the tough times we have been going through. Nice people.

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