Are You Looking For An Office Address In Brighton But Don’t Want
The Unnecessary Expense Of Renting An Office You Simply Don’t Need?

A virtual office address is a flexible, cost-effective solution for anyone looking for a secure UK office address for their business correspondence, whether based in the UK or overseas.

Approved for use by Google Maps, Google My Business, Bing Places, Bing Maps, DVLA, HMRC, Royal Mail and all reputable UK banks and building societies.

One Fixed Address For All Your Needs

Are you looking for a secure, low cost, office address but don’t want the unnecessary expense of renting an office you simply don’t need?

We provide a fully inclusive virtual office address service; able to forward post on to you anywhere in the world, or store it for collection at a later date.

Our virtual office address is a real UK business centre based in Brighton (East Sussex), enabling you to register the address with Companies House as your directors address, on your website, letter head and business cards, online with search engines such as Google My Business and Bing Places, and use the address as your correspondence address with banks, building societies and suppliers.

…the service includes use of our secure UK postal address in Brighton (East Sussex), full mail handling (including ‘signed for’ service) international mail forwarding and post notification.

How Does The Virtual Office Address Service Work?

1

Sign up online Now

Complete our simple online order form in under 2 minutes

2

Start Using The Service

Once signed up, you will receive a welcome email.

3

Your Post Is Proccessed

Your mail will be forwarded or scanned and emailed to you.

ID Verification Is Required

In order to comply with HMRC’s anti-money laundering regulations we are required to hold proof of address for each named person on the account, including any persons of significant control (PSC’s), irrespective of how your mail is handled. Please note that we are unable to accept credit card statements or mobile phone statements/bills as proof of address.

Acceptable proof of identity:

Acceptable proof of address: Any documents submitted should be less than 3 months old, and must show the Account Holder’s name.

Proof of address:

In order to comply with HMRC’s anti-money laundering regulations we are required to hold proof of address for each named person on the account, including any persons of significant control (PSC’s), irrespective of how your mail is handled. Please note that we are unable to accept credit card statements or mobile phone statements/bills as proof of address.

Prices & Mail Handing Charges

Whether you would like your post forwarded on, scanned and emailed to you or stored for collection at a later date, the cost of setting up your secure UK mailing address is exactly the same.

Secure UK office address

Security Deposit

As part of your office address service we will hold a fully-refundable £30 security deposit on account. When you stop your service with us, your security deposit will be automatically refunded back to you.

The following charges will apply depending on what you would like us to do with your post…

We apply a small charge for each item of mail that we receive and process for you; to sign-for (if necessary), identify, sort, insure whilst on the premises and prep for forwarding.

Mail forwarding

If you would like your mail forwarded on to you, we will charge:
Letters – 95p + postage
Parcels/recorded delivery items – £1.90 + postage

Note, on months where post is forwarded, the total minimum charge is £5.70.

Scan to email

If you would like your mail forwarded on to you, we will charge:
Letters – 95p + postage
Parcels/recorded delivery items – £1.90 + postage

Note, on months where post is forwarded, the total minimum charge is £5.70.

Stored for collection

If you would like your mail forwarded on to you, we will charge:
Letters – 95p + postage
Parcels/recorded delivery items – £1.90 + postage

Note, on months where post is forwarded, the total minimum charge is £7.50.

Frequently Asked Questions

£24.99 a month if you pay monthly or £210 for the year (equivalent to just £17.50 a month) if you pay annually in advance.

No, we only provide a virtual office address service from our head office, which is based in Brighton.

The minimum contract term is 3 months.

Yes you can, our office address is a real UK street address recognised by Google, Bing etc.

Yes you can change how you have your post forwarded on to you at any time.

Please look at our ‘ID verification’ section above for full details.

If for any reason you stop paying for your service but have post remaining at the office, we must pay to have it securely destroyed at a cost of £30, therefore we hold a security deposit for this amount on your account whilst it remains active.

CSnotepad has been providing telephone answering and virtual address services to customers since 2007.

Your Company Name Ltd
Gemini House (the use of ‘Gemini House’ is optional)
136-140 Old Shoreham Road
Brighton
BN3 7BD

Yes we can, you simply need to let us know that you’d like us to do this when you sign up for the address service.

Apart from the obvious, we also ask that no large parcels are delivered without prior notice. We typically define large parcels as anything over 50cm (H) x 50cm (W) x 50cm (D).

Yes you can, we also accept individuals, sole traders, charities, religions and political parties.

No you don’t, but if we deem your account to be high risk then as part of our HMRC anti-money laundering checks, we reserve the right not to approve a customers’ address service and instead issue them with a full refund.

We will politely let them know that you aren’t in the office today, take a note of their contact details and notify you that they popped in.

All our business packages allow up to three names per account.

You can purchase additional mailing names at £4 each per month.

You will receive an official welcome email within just a few minutes, after which you will be able to start using your virtual office address straight away.

The complete setup of your service can take from 4-8 hours however a customer will not usually be aware of this unless we require additional information from them.

Yes, once you have signed up you can use our address immediately, however we will not be able to release any post until we have received your ID and proof of address documents, along with payment for your service.

Gemini House
136-140 Old Shoreham Road
Brighton
BN3 7BD

Our address is a genuine UK office address, not a PO Box.

Yes we accept small parcels.

Yes we will happily sign for your post.

Yes, just let us know that you are going away and we will store your post for you until you return.

Yes you can use your virtual address as your registered office address with Companies House at no additional cost.

Post is forwarded daily as standard, however it can be grouped and sent weekly or even monthly if needed.

Yes, all email attachments are securely encrypted and require a dedicated password that’s unique to you in order to open them.

Set Up Your Virtual Office Address

We provide a fantastic service at a great price, always putting our customers’ first.

What Our Customers Say

Rob Hall

5/5
We have been using CSnotepad for a number of years and have always found them professional, responsive and flexible. Their call plans are good value and using them has freed up time to allow us to concentrate on helping callers.

Annalese Ferrari

5/5
The customer service is excellent and the staff are extremely well trained with accurate answering and message recording skills. Definitely a helping hand for any small business.

Matthew Francis

5/5
We’ve used CSnotepad for years to handle our incoming calls. They’re very flexible with the service, calls are answered promptly and professionally, and we find it extremely useful.

Charlie Burnard

5/5
We have been using CSnotepad for the past 2 years. They are absolutely amazing, extremely polite and always give a professional service. They have helped us while on holidays and unable to take calls and dealing with new customers. Particularly Ben Cassan and Warren Frances have always gone above and beyond with any questions we have had and any issues we needed amending such as changes to personal numbers and our stuff. The money we have managed to saved by not having to pay someone to man our office for incoming calls has been a god send. We can not recommended them enough!!

Carole Fookes

5/5
I have had an account with this firm for 12 years and cannot praise them enough. They always respond positively and nothing is too much trouble. Customers really believe they are speaking to a member of our team. Regretfully we are now closing our business (retiring) and so our association will end, but I am so glad that we decided to go ahead with them.

John Berry

5/5
I have worked with CSnotepad for many years and have always found them to be attentive, competent and versatile with their call answering. What I get from them is a bespoke script, which many companies I contacted initially could not do. I can change it when I want so my callers are always updated accurately. An Invaluable service.

John Squires

5/5
We have been using CSnotepad for over ten years and they’ve never failed to satisfy. Property Europe Online Ltd are pleased to offer their recommendation to other business users, seeking a competitive & comprehensive selection professional services, they’re an invaluable asset to enhance ones profile.

Tyler Jordan

5/5
I’ve been with CS for years and never had a bad experience. Their customer service is perfect for my needs and I’m not sure I could have the business I do today without them. During these recent months, they have clearly adapted quickly to the changing needs and maintained the good level of service they’ve always provided. In a world of so much uncertainty, it’s been great to have that constant to rely on. I do and have recommended CS to others as they’ve earned my trust and proven themselves to be a reliable company; I hope to grow my business further and I know CS will be able to support me doing that.

Stuart Gibson

5/5
My company has used CSnotepad for over 5 years. They provide customer service that goes beyond just answering phone calls. CSnotepad have integrated with bespoke systems to become an integral part of our operations from initial order placement to aftercare support. I would not hesitate to recommend them to any e-commerce business looking to improve overall satisfaction for their customers.

John

5/5
We have been using CSnotepad for several years and they have helped us to run our business whilst on holiday or during busy periods. They answer calls, take orders and any after-service queries. One or two blips over the years but highly recommended.

Jason Novis

5/5
I’ve been using CSnotepad for almost a year now and cannot recommend them highly enough. I needed someone I could trust to professionally deal with my clients whilst I was unavailable and the team at CSnotepad have been exceptional. Everyone I have dealt with from the telephony staff to the Directors have been first class. Fast, effective, professional and considerate.

Adam Francis

5/5
I’ve used a couple of call answering services in the past but I would never move away from CSnotepad now, they are by far the best on the market. The girls who answer the phone are very professional and for the service I receive the cost is so worth it. Why more companies don’t use this service is beyond me!

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