Virtual Office Address...
Are you looking for a secure, low cost, office address but don’t want the unnecessary expense of renting an office you simply don’t need?
We provide a fully inclusive virtual office address service; able to forward post on to you anywhere in the world or store it for collection at a later date.
Approved for use by Google Maps, Google My Business, Bing Places, Bing Maps, DVLA, HMRC, Royal Mail and all reputable UK banks and building societies.
- Authorised & regulated since 2007
- Cost effective alternative to renting an office
- Choose how you receive your post: forwarded, scanned and emailed or stored
- Companies House approved - use as your registered office address
One Fixed Address For All Your Needs
Our virtual office address is a real UK business centre based in Brighton (East Sussex), enabling you to register the address with Companies House as your directors address, on your website, letter head and business cards, online with search engines such as Google My Business and Bing Places, and use the address as your correspondence address with banks, building societies and suppliers.
…the service includes use of our secure UK postal address in Brighton (East Sussex), full mail handling (including ‘signed for’ service) international mail forwarding and post notification.
- Secure UK office address – we employ a small, friendly and trustworthy team
- A company you can trust – a licensed and regulated mail address provider since 2007
- Multi-user – register up to 3 names per account
- Low, transparent prices
How Does A Virtual Office Address Service Work?
1
Sign up online
Complete our simple online registration form in under 2 minutes
2
Start Using The Service
Once signed up, you will receive a welcome email.
3
Your Post Is Processed
Your mail will be stored, forwarded or scanned and emailed to you.
ID Verification Is Required
In order to comply with HMRC’s anti-money laundering regulations we are required to hold proof of address for each named person on the account, irrespective of how your mail is handled. Please note that address documents should be less than 3 months old, and must show the account holder’s name. We are unable to accept credit card statements or mobile phone statements/bills as proof of address.
Acceptable proof of identity:
- Passport
- Driving Licence (with photocard)
- National Identity Card
- HM Forces Identity Card
- Employment identification card
- Disabled drivers blue pass
Acceptable proof of address:
- Utility bill
- Bank statement
- Certificate of insurance
- A property lease or rental agreement
- P45 / P60
- Any HMRC notice, benefits letter or official government communication
Prices & Mail Handing Charges
Whether you would like your post forwarded on, scanned and emailed to you or stored for collection at a later date, the cost of your virtual office address stays exactly the same.
Secure UK office address
- Monthly in advance – £24.99
- Annually in advance – £210 (equivalent to just £17.50 a month)
Security Deposit
As part of your office address service we will hold a fully-refundable £30 security deposit on account. When you stop your service with us your security deposit will be automatically refunded back to you.
The following mail handling charges will apply depending on what you would like us to do with your post.
We apply a small charge for each item of mail that we receive and process for you; to sign-for (if necessary), identify, sort, insure whilst on the premises and prep for forwarding.
Mail forwarding
If you would like your mail forwarded on to you by post, we will charge:
Letters – 95p + postage
Parcels/recorded delivery – £1.90 + postage
On months where post is forwarded the total minimum charge is £5.70.
Scan to email
If you would like your mail scanned and emailed to you, we will charge:
Per scanned page – 95p
On months where post is scanned and emailed the total minimum charge is £5.70.
Stored for collection
If you would like your mail stored for collection, we will charge:
Letters – 95p
Parcels/recorded delivery items – £1.90
On months where post is stored, the total minimum charge is £7.50.
Frequently Asked Questions
£24.99 a month if you pay monthly or £210 for the year (equivalent to just £17.50 a month) if you pay annually in advance.
No, we only provide a virtual office address service from our head office, which is based in Brighton.
The minimum contract term is 3 months.
Yes you can, our office address is a real UK street address recognised by Google, Bing etc.
Yes you can.
Yes you can change how you have your post forwarded on to you at any time.
Please look at our ‘ID verification’ section above for full details.
If for any reason you stop paying for your service but have post remaining at the office, we must pay to have it securely destroyed at a cost of £30, therefore we hold a security deposit for this amount on your account whilst it remains active.
CSnotepad has been providing telephone answering and virtual address services to customers since 2007.
Gemini House (the use of ‘Gemini House’ is optional)
136-140 Old Shoreham Road
Brighton
BN3 7BD
Yes we can, you simply need to let us know that you’d like us to do this when you sign up for the address service.
Apart from the obvious, we also ask that no large parcels are delivered without prior notice. We typically define large parcels as anything over 50cm (H) x 50cm (W) x 50cm (D).
Yes you can, we also accept individuals, sole traders, charities, religions and political parties.
No you don’t, but if we deem your account to be high risk then as part of our HMRC anti-money laundering checks, we reserve the right not to approve a customers’ address service and instead issue them with a full refund.
Yes we can.
We will politely let them know that you aren’t in the office today, take a note of their contact details and notify you that they popped in.
All our business packages allow up to three names per account.
You can purchase additional mailing names at £4 each per month.
You will receive an official welcome email within just a few minutes, after which you will be able to start using your virtual office address straight away.
The complete setup of your service can take from 4-8 hours however a customer will not usually be aware of this unless we require additional information from them.
Yes, once you have signed up you can use our address immediately, however we will not be able to release any post until we have received your ID and proof of address documents, along with payment for your service.
136-140 Old Shoreham Road
Brighton
BN3 7BD
Our address is a genuine UK office address, not a PO Box.
Yes we accept small parcels.
Yes we will happily sign for your post.
Yes, just let us know that you are going away and we will store your post for you until you return.
Yes you can use your virtual address as your registered office address with Companies House at no additional cost.
Post is forwarded daily as standard, however it can be grouped and sent weekly or even monthly if needed.
Yes, all email attachments are securely encrypted and require a dedicated password that’s unique to you in order to open them.
Set Up Your Virtual Office Address
We provide a fantastic service at a great price, always putting our customers’ first.
What Our Customers Say
Mike Ganson
Lisa Reynolds
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Elvire
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