Contact Us
Give us a call, send us an email or drop in for a chat
GET IN TOUCH
You aren’t going to hit a long phone menu when you call us, and your email isn’t going to the inbox abyss, never to be seen or heard from again… because we provide our customers with the service we’d want to experience ourselves!
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POINTS OF CONTACT
Information and sales
01273 741400 option 1
Accounts
01273 741400 option 2
Post enquiries
01273 741400 option 3
Customer service / existing customers
01273 741400 option 4
Our core office hours are:
Monday - Friday
8.30am - 6pm
Saturday
9am - 3:30pm
Telephone answering hours are 24/7
What Our Customers Say
Jason Novis
★★★★★ 5/5
I’ve been using CSnotepad for almost a year now and cannot recommend them highly enough. I needed someone I could trust to professionally deal with my clients whilst I was unavailable and the team at CSnotepad have been exceptional. Everyone I have dealt with from the telephony staff to the Directors have been first class. Fast, effective, professional and considerate.
Anwar
★★★★★ 5/5
I have been using CSnotepad for over 4 years and can’t recommend them enough. There customer service is great, have proven to be super flexible to adapt to changes with my requirements and super friendly. Before using CSnotepad I had experience of their larger competitors but due to their size I always felt like I was dealign with a call centre and therefore so would my clients as they couldn’t give the the same local personal touch these guys can give. 10/10 and thoroughly recommend to others.
Elvire
★★★★★ 5/5
CS is a real business partner. The quality of service is excellent. They were very helpful during the Covid-19 lock down.
John Berry
★★★★★ 5/5
I have worked with CSnotepad for many years and have always found them to be attentive, competent and versatile with their call answering. What I get from them is a bespoke script, which many companies I contacted initially could not do. I can change it when I want so my callers are always updated accurately. An Invaluable service.
Rob Hall
★★★★★ 5/5
We have been using CSnotepad for a number of years and have always found them professional, responsive and flexible. Their call plans are good value and using them has freed up time to allow us to concentrate on helping callers.
Thomas
★★★★★ 5/5
I’ve really found CS to be a vital service to us, particularly in the early days of our business. Their staff are super professional, messages are accurate and I’ve found their pricing reasonable, but haven’t felt the need to look for alternatives.
John Squires
★★★★★ 5/5
We have been using CSnotepad for over ten years and they’ve never failed to satisfy. Property Europe Online Ltd are pleased to offer their recommendation to other business users, seeking a competitive & comprehensive selection professional services, they’re an invaluable asset to enhance ones profile.
Lisa Reynolds
★★★★★ 5/5
I’ve been using CSnotepad for a number of years and they are always great. Consistent service, nicely spoken people answering the phone who are always very friendly. Information taken is always correct, and I’ve also recommended them to quite a few of my fellow business owners, who need to have call answering. Fair price and they take all of the hard work out of answering calls. Highly recommend.
John
★★★★★ 5/5
We have been using CSnotepad for several years and they have helped us to run our business whilst on holiday or during busy periods. They answer calls, take orders and any after-service queries. One or two blips over the years but highly recommended.
Matthew Woodall
★★★★★ 5/5
We have been using the services of CSnotepad now for a number of years. They are such a flexible company that provides a great time saving and cost effective service for our business.
Adam Francis
★★★★★ 5/5
I’ve used a couple of call answering services in the past but I would never move away from CSnotepad now, they are by far the best on the market. The girls who answer the phone are very professional and for the service I receive the cost is so worth it. Why more companies don’t use this service is beyond me!
Sharon Beds
★★★★★ 5/5
Fantastic at taking calls and representing my business. Have been using for 3 years and I couldn’t do without their professionalism. They have also been understanding during the pandemic and adjusted pricing to match the tough times we have been going through. Nice people.