24/7 telephone answering service
Professional Telephone Answering Services to Enhance Customer Satisfaction and Streamline Your Business
Expert Telephone Answering and Call Handling Services
At CSnotepad, we know that every call is an opportunity to make a lasting impression. Our expert telephone answering service ensures you never miss an important call and provides your customers with a consistently positive experience, building trust and supporting your business growth.
Why Choose Our Service?
- 24/7 Availability: We’re here around the clock to answer your calls, ensuring your clients can reach you whenever they need to.
- Personalised Call Handling: Each call is answered with your company’s name, maintaining a professional and consistent image.
- Experienced Team: Our trained staff are skilled in customer service, ensuring every interaction is positive and effective.
- Tailored Solutions: We tailor our services to meet your unique business needs, from basic call answering to more specialised call handling.
- Cost-Effective: Reduce overhead costs associated with hiring in-house staff while still providing excellent customer service.
- Effortless and streamlined setup process
- Enjoy a 30-day risk-free trial period
- Proudly 100% based in the UK
- Round-the-clock service available 24/7
- No lengthy contracts—stay only if you love it!
How Does A Telephone Answering Service Work?
To the caller, your telephone answering team are just like one of your in-house staff.
1
Sign Up: Choose a plan that fits your needs.
2
Set Up: We’ll work with you to understand your business and how you want calls handled.
3
Start Receiving Calls: Our team will seamlessly take over your incoming calls, providing a smooth experience for your clients.
4
Refer Us and Earn: Share the benefits of our service with your network! For every successful referral, you’ll receive a £75 reward as our way of saying thank you for helping us grow.
Flexible, tailored telephone answering services
These are the FREE extras customers enjoy as part of their service with us
Free set up
Free 01/02/03/08 telephone number
24/7 telephone answering
Daily summary
Out of hours personalised voicemail
Ad-hoc outbound calls
Virtual office address
Live Chat
(inc software)
VIP customer recognition
Advanced call handling
Personalised on-hold recording
Automatically carry over unused minutes
Your Own Dedicated Account Manager
Get a personalised experience with your own dedicated account manager – a single point of contact who’s here to help you every step of the way.
From onboarding to ongoing support, your account manager will make sure everything is set up to fit your needs.
We are here to take the pressure off, so you can focus on what you do best, knowing we’ve got your back.
Rowena Cross
CSnotepad have provided telephone answering services to businesses across the UK Since 2007.
Based in Brighton (East Sussex), we provide our customers with a reliable team of receptionists who aim to help and support callers, just like one of your in-house team
As a customer you’ll receive your own personal team of virtual receptionists, able to deliver far more than a basic message taking service, taking your customers experience to the next level.
- 24/7 telephone cover
- Simple setup
- South East based service
- Instant call notification as well as a daily summary report via email
- Flexibility to change your call plan month to month
- No long contracts - stay with us because you want to, not because you have to
Select The Call Plan That Works Best For You
We provide a fantastic service at a great price, always putting our customers’ first.
What Our Customers Say
Sharon Beds
Matthew Francis
Annalese Ferrari
Elvire
Matthew Woodall
Rob Hall
Adam
Tyler Jordan
Adam Francis
James Costello
Thomas
Ian Mitchell