Create The Perfect First Impression For Your Business

Whether you’re a sole trader, small business or large corporation there is nothing like the reassurance and flexibility that comes from having a great team of people available when you need them.

Find out more about how we can help support and grow your business.

Which Of Our Services Is Right For Your Business?

Telephone Answering

Includes

Telephone Answering

Live Web Chat

Virtual Office Address

Having a reliable Telephone Answering service supporting your business enables you to concentrate on growing your business without the worry and expense of taking on additional staff.

Live Web Chat

Includes

Live Web Chat

Live Web Chat is a faster, friendlier and more profitable way to engage with your customers online by combining amazing software with the support and knowledge of real people to ensure that no chat goes unanswered.

Virtual Office Address

Includes

Virtual Office Address

A Virtual Office Address is a fantastic and cost effective alternative to hiring a physical office by providing your business with the image you would want, for only a fraction
of the cost.

Whatever Your Business
We’ve Got You Covered

Every service is designed around you and tailored to fit your needs in the best way
possible, with your personal team of virtual receptionists able to deliver far more
than a basic message taking service for your business.

So whether you are a small business looking for support during busy periods or a
large company requiring extra help, we’ll make sure you get the support you need when you need it.

A Team Of Receptionists At A Fraction Of The Cost

We believe that every business should be able to experience the value and benefits that an answering service can bring. Which is why we don’t burden our customers with setup fees, long contracts or expensive monthly subscriptions. Giving them the freedom to upgrade or downgrade their service at any time.​

Outsourcing your reception services can save you over 95% of the cost of employment.

Calls surges, disaster recovery and holiday cover can all be covered with one solution and at no additional cost.

Stress free support – no holiday, sickness, staff shortages, or expensive employer contributions.

home
Established In 2007
location
Based In The UK
business
Trusted By 100’s Of UK Businesses
team
Experienced Team
calendar
Local Full Time Office Based Staff

What Our Customers Say

Mike Ganson

5/5
Without a shadow of a doubt the best service I have used. Not only are they professional but they are remarkably pragmatic too. If something is slightly outside the norm they will soon find a solution. When it comes to day-to-day work it is smooth and effortless. It take the hassle away from me and makes my life easier. With CSnotepad it just works. I recommend it to anyone who has such a need.

Elvire

5/5
CS is a real business partner. The quality of service is excellent. They were very helpful during the Covid-19 lock down.

Charlie Burnard

5/5
We have been using CSnotepad for the past 2 years. They are absolutely amazing, extremely polite and always give a professional service. They have helped us while on holidays and unable to take calls and dealing with new customers. Particularly Ben Cassan and Warren Frances have always gone above and beyond with any questions we have had and any issues we needed amending such as changes to personal numbers and our stuff. The money we have managed to saved by not having to pay someone to man our office for incoming calls has been a god send. We can not recommended them enough!!

Lorna Clark

5/5
I’ve only been using CSnotepad for about 5 months, but I can see the relationship lasting a long time. They are totally professional and as a system, it just works. My clients are happy to be speaking to a person and not a machine, the emails are clear, concise and I actually use them on my database to document timelines for each client. Emergency calls are patched through to my mobile for continuity of service and I’ve recommended them to everyone who has spoken to me about problems with calls. Highly recommended.

Ian Mitchell

5/5
They truly offer a professional service. The staff is super friendly and highly trained. I never had one problem with their service. Just all around a great company. The prices are also great. We shopped around and in terms of value and service nobody comes close. No hesitation recommending them. Thanks again.

Tyler Jordan

5/5
I’ve been with CS for years and never had a bad experience. Their customer service is perfect for my needs and I’m not sure I could have the business I do today without them. During these recent months, they have clearly adapted quickly to the changing needs and maintained the good level of service they’ve always provided. In a world of so much uncertainty, it’s been great to have that constant to rely on. I do and have recommended CS to others as they’ve earned my trust and proven themselves to be a reliable company; I hope to grow my business further and I know CS will be able to support me doing that.

Matthew Francis

5/5
We’ve used CSnotepad for years to handle our incoming calls. They’re very flexible with the service, calls are answered promptly and professionally, and we find it extremely useful.

Adam

5/5
I have been using CSnotepad for years and their service is fantastic. No calls get missed and everyone is always extremely polite and professional. I would highly recommend CSnotepad to anyone needing a virtual assistant.

Jason Novis

5/5
I’ve been using CSnotepad for almost a year now and cannot recommend them highly enough. I needed someone I could trust to professionally deal with my clients whilst I was unavailable and the team at CSnotepad have been exceptional. Everyone I have dealt with from the telephony staff to the Directors have been first class. Fast, effective, professional and considerate.

Rob Hall

5/5
We have been using CSnotepad for a number of years and have always found them professional, responsive and flexible. Their call plans are good value and using them has freed up time to allow us to concentrate on helping callers.

John

5/5
We have been using CSnotepad for several years and they have helped us to run our business whilst on holiday or during busy periods. They answer calls, take orders and any after-service queries. One or two blips over the years but highly recommended.

Kim Hayes

5/5
I have been using CSnotepad for a while now and my only concern is why I didn’t use them earlier. Having just had two weeks away on holiday they handled all the calls and emailed plus at my request sent text messages to my mobile so I always knew what was going. If you run a small business, you should give them a try.

Stay Updated With Our Latest News

Want To See If Csnotepad Is Right For You?

Talk to an account manager today about how we can help support and grow your business.

Which Service Are You Interested In?

Find out if CSnotepad is right for your business...

Fill in your details and one of our friendly team will be in touch asap.

By clicking Get in touch you hereby agree to your details being held by Call Solution Ltd (trading as CSnotepad) for the purposes of contacting you via email and/or telephone regarding the services it provides.

Name
This field is for validation purposes and should be left unchanged.