Never Miss a Call or Chat Again

CSnotepad telephone answering services: we ensure your calls and chats are answered promptly, keeping your clients satisfied and engaging potential customers.

Think of us as your safety net, ready to handle every enquiry so you never miss a call or chat again.

Choose The Service That's Right For Your Business

Telephone Answering

Includes

A reliable telephone answering service lets you focus on growing your business while eliminating the stress and costs of hiring additional staff. This ensures every call is answered professionally, freeing up your time for core operations.

Live Web Chat

Includes

Live web chat offers a quicker, more personable, and profitable way to connect with your customers online. By blending cutting-edge software with the expertise of real people, we ensure that no chat goes unanswered.

Virtual Address

Includes

A virtual address is an ideal, cost-effective solution for businesses, sole traders, freelancers, and entrepreneurs seeking an alternative to renting. It can also serve as a registered address with Companies House, enhancing your professional image.

Whatever Your Business
We’ve Got You Covered

At CSnotepad, our telephone answering services are tailored to meet your specific needs, ensuring optimal support for your business. Our dedicated team of professional receptionists goes beyond basic message-taking, delivering a comprehensive solution to enhance customer satisfaction.

Whether you’re a small business requiring assistance during busy periods or a large company seeking additional support, we provide the expert help you need, precisely when you need it.

A Team Of Receptionists At A Fraction Of The Cost

We believe that every business should be able to experience the value and benefits that an answering service can bring, which is why we don’t burden our customers with setup fees, long contracts or expensive monthly subscriptions.​

Cost effective – outsourcing your calls can save up to 95% of the cost of employment.

Reliable cover – call surges, disaster recovery and emergency cover can all be managed at no additional cost.

Stress free support – no holiday, sickness, staff shortages or other employment concerns.

Established In 2007
Based In The UK
Trusted By 100’s Of UK Businesses
Experienced Team
Local Full Time Office Based Staff

What Our Customers Say

Lisa Reynolds

5/5
I’ve been using CSnotepad for a number of years and they are always great. Consistent service, nicely spoken people answering the phone who are always very friendly. Information taken is always correct, and I’ve also recommended them to quite a few of my fellow business owners, who need to have call answering. Fair price and they take all of the hard work out of answering calls. Highly recommend.

Elvire

5/5
CS is a real business partner. The quality of service is excellent. They were very helpful during the Covid-19 lock down.

Tyler Jordan

5/5
I’ve been with CS for years and never had a bad experience. Their customer service is perfect for my needs and I’m not sure I could have the business I do today without them. During these recent months, they have clearly adapted quickly to the changing needs and maintained the good level of service they’ve always provided. In a world of so much uncertainty, it’s been great to have that constant to rely on. I do and have recommended CS to others as they’ve earned my trust and proven themselves to be a reliable company; I hope to grow my business further and I know CS will be able to support me doing that.

John

5/5
We have been using CSnotepad for several years and they have helped us to run our business whilst on holiday or during busy periods. They answer calls, take orders and any after-service queries. One or two blips over the years but highly recommended.

Ian Mitchell

5/5
They truly offer a professional service. The staff is super friendly and highly trained. I never had one problem with their service. Just all around a great company. The prices are also great. We shopped around and in terms of value and service nobody comes close. No hesitation recommending them. Thanks again.

Adam Francis

5/5
I’ve used a couple of call answering services in the past but I would never move away from CSnotepad now, they are by far the best on the market. The girls who answer the phone are very professional and for the service I receive the cost is so worth it. Why more companies don’t use this service is beyond me!

Stephen Shannon

5/5
Excellent company and service. I can get on with my work and go on holiday in the knowledge that my customers are going to be talked to.

Charlie Burnard

5/5
We have been using CSnotepad for the past 2 years. They are absolutely amazing, extremely polite and always give a professional service. They have helped us while on holidays and unable to take calls and dealing with new customers. Particularly Ben Cassan and Warren Frances have always gone above and beyond with any questions we have had and any issues we needed amending such as changes to personal numbers and our stuff. The money we have managed to saved by not having to pay someone to man our office for incoming calls has been a god send. We can not recommended them enough!!

Adam

5/5
I have been using CSnotepad for years and their service is fantastic. No calls get missed and everyone is always extremely polite and professional. I would highly recommend CSnotepad to anyone needing a virtual assistant.

John Berry

5/5
I have worked with CSnotepad for many years and have always found them to be attentive, competent and versatile with their call answering. What I get from them is a bespoke script, which many companies I contacted initially could not do. I can change it when I want so my callers are always updated accurately. An Invaluable service.

Mike Ganson

5/5
Without a shadow of a doubt the best service I have used. Not only are they professional but they are remarkably pragmatic too. If something is slightly outside the norm they will soon find a solution. When it comes to day-to-day work it is smooth and effortless. It take the hassle away from me and makes my life easier. With CSnotepad it just works. I recommend it to anyone who has such a need.

Thomas

5/5
I’ve really found CS to be a vital service to us, particularly in the early days of our business. Their staff are super professional, messages are accurate and I’ve found their pricing reasonable, but haven’t felt the need to look for alternatives.

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