Live Chat - CSnotepad

Fully Managed Live Chat Solution

Live Chat Support for Instant Customer Engagement and Lead Generation

Chat. Engage. Convert.

Connect Instantly – Enhance your customer service with CSnotepad’s professional live chat support. Delivering real-time assistance that keeps visitors engaged and converts prospects into customers.

Our live chat service provides prompt, real-time support, reducing the chances of visitors leaving your site and boosting conversions with timely, effective assistance.

Why Choose Our Live Chat Service?

Real-Time Support
Address customer questions and concerns in real time, reducing wait times and enhancing user experience.
Expert Assistance
Our trained professionals deliver knowledgeable responses, ensuring your customers receive the help they need.
Seamless Integration
Easily integrate our live chat service into your website, enhancing your existing customer support infrastructure.
Customisable Solutions
Tailor our service to fit your brand’s voice and specific needs, creating a personalised experience for your users.
5-Star Rated Service
Join the ranks of our satisfied clients who trust us for exceptional support and reliability.

Turn website visits into sales

Live Chat - Try it FREE - 21 day trial

To us, free means exactly that; no hidden costs, no set-up fees, no admin charges and absolutely no ongoing commitment… you’ve got nothing to lose.

What Our Customers Say

James Costello

★★★★★ 5/5

Delivered on exactly what they said they would, flexible subscription options & found the manager there a pleasant guy to deal with. Perfect for small to mid companies who are growing, or need that in house presence when away from the office. I even had a couple of compliments from my customers saying how impressed they were with the service & how we should run a call centre!

Adam

★★★★★ 5/5

I have been using CSnotepad for years and their service is fantastic. No calls get missed and everyone is always extremely polite and professional. I would highly recommend CSnotepad to anyone needing a virtual assistant.

Rob Hall

★★★★★ 5/5

We have been using CSnotepad for a number of years and have always found them professional, responsive and flexible. Their call plans are good value and using them has freed up time to allow us to concentrate on helping callers.

Carole Fookes

★★★★★ 5/5

I have had an account with this firm for 12 years and cannot praise them enough. They always respond positively and nothing is too much trouble. Customers really believe they are speaking to a member of our team. Regretfully we are now closing our business (retiring) and so our association will end, but I am so glad that we decided to go ahead with them.

Stuart Gibson

★★★★★ 5/5

My company has used CSnotepad for over 5 years. They provide customer service that goes beyond just answering phone calls. CSnotepad have integrated with bespoke systems to become an integral part of our operations from initial order placement to aftercare support. I would not hesitate to recommend them to any e-commerce business looking to improve overall satisfaction for their customers.

Adam Francis

★★★★★ 5/5

I’ve used a couple of call answering services in the past but I would never move away from CSnotepad now, they are by far the best on the market. The girls who answer the phone are very professional and for the service I receive the cost is so worth it. Why more companies don’t use this service is beyond me!

Jason Novis

★★★★★ 5/5

I’ve been using CSnotepad for almost a year now and cannot recommend them highly enough. I needed someone I could trust to professionally deal with my clients whilst I was unavailable and the team at CSnotepad have been exceptional. Everyone I have dealt with from the telephony staff to the Directors have been first class. Fast, effective, professional and considerate.

Gayna Ballard

★★★★★ 5/5

Provide us with an answering service that enables us to be always accessible to the public in spite of being a volunteer organisation run part-time. Prompt response when scripts need tweaking and if we need to query a message that’s been taken. Occasional blips with straying from the script or inaccuracy of message taking but always swiftly resolved.

Elvire

★★★★★ 5/5

CS is a real business partner. The quality of service is excellent. They were very helpful during the Covid-19 lock down.

John Squires

★★★★★ 5/5

We have been using CSnotepad for over ten years and they’ve never failed to satisfy. Property Europe Online Ltd are pleased to offer their recommendation to other business users, seeking a competitive & comprehensive selection professional services, they’re an invaluable asset to enhance ones profile.

Ian Mitchell

★★★★★ 5/5

They truly offer a professional service. The staff is super friendly and highly trained. I never had one problem with their service. Just all around a great company. The prices are also great. We shopped around and in terms of value and service nobody comes close. No hesitation recommending them. Thanks again.

Matthew Francis

★★★★★ 5/5

We’ve used CSnotepad for years to handle our incoming calls. They’re very flexible with the service, calls are answered promptly and professionally, and we find it extremely useful.

Fully Managed Live Chat Solution

Chat. Engage. Convert.

Why Choose Our Live Chat Service?

Grow Revenue

UK office based

Accelerate sales

Mobile friendly

Improve support

Easy to install

Turn website visits into sales

Live Chat - Try it FREE - 21 day trial

What Our Customers Say

Opening Hours
(Telephone answering 24/7)

Get In Touch

Quicklinks

Find out if CSnotepad is right for your business...

Fill in your details and one of our friendly team will get in touch to see how we can help.

Fully Managed Live Chat Solution

Chat. Engage. Convert.

Why Choose Our Live Chat Service?

Grow Revenue

UK office based

Accelerate sales

Mobile friendly

Improve support

Easy to install

Turn website visits into sales

Live Chat - Try it FREE - 21 day trial

What Our Customers Say

Opening Hours(Telephone answering 24/7)

Get In Touch

Quicklinks

Find out if CSnotepad is right for your business...

Fill in your details and one of our friendly team will get in touch to see how we can help.

Opening Hours
(Telephone answering 24/7)