Fully Managed Live Chat Solution

Live Chat Support for Instant Customer Engagement and Lead Generation

Chat. Engage. Convert.

Connect Instantly – Enhance your customer service with CSnotepad’s professional live chat support. Delivering real-time assistance that keeps visitors engaged and converts prospects into customers.

Our live chat service provides prompt, real-time support, reducing the chances of visitors leaving your site and boosting conversions with timely, effective assistance.

Why Choose Our Live Chat Service?

  • Real-Time Support
    Address customer questions and concerns in real time, reducing wait times and enhancing user experience.

  • Expert Assistance
    Our trained professionals deliver knowledgeable responses, ensuring your customers receive the help they need.

  • Seamless Integration
    Easily integrate our live chat service into your website, enhancing your existing customer support infrastructure.

  • Customisable Solutions
    Tailor our service to fit your brand’s voice and specific needs, creating a personalised experience for your users.

  • 5-Star Rated Service
    Join the ranks of our satisfied clients who trust us for exceptional support and reliability.

Grow Revenue

UK office based

Accelerate sales

Mobile friendly

Improve support

Easy to install

Turn website visits into sales

Live Chat - Try it FREE - 21 day trial


To us, free means exactly that; no hidden costs, no set-up fees, no admin charges and absolutely no ongoing commitment… you’ve got nothing to lose.

What Our Customers Say

Yell Review

Mike Ganson

Rated 5 out of 5
Without a shadow of a doubt the best service I have used. Not only are they professional but they are remarkably pragmatic too. If something is slightly outside the norm they will soon find a solution. When it comes to day-to-day work it is smooth and effortless. It take the hassle away from me and makes my life easier. With CSnotepad it just works. I recommend it to anyone who has such a need.
Google Review

Lisa Reynolds

Rated 5 out of 5
I’ve been using CSnotepad for a number of years and they are always great. Consistent service, nicely spoken people answering the phone who are always very friendly. Information taken is always correct, and I’ve also recommended them to quite a few of my fellow business owners, who need to have call answering. Fair price and they take all of the hard work out of answering calls. Highly recommend.
Yell Review

Carole Fookes

Rated 5 out of 5
I have had an account with this firm for 12 years and cannot praise them enough. They always respond positively and nothing is too much trouble. Customers really believe they are speaking to a member of our team. Regretfully we are now closing our business (retiring) and so our association will end, but I am so glad that we decided to go ahead with them.
Yell Review

Thomas

Rated 5 out of 5
I’ve really found CS to be a vital service to us, particularly in the early days of our business. Their staff are super professional, messages are accurate and I’ve found their pricing reasonable, but haven’t felt the need to look for alternatives.
Yell Review

John Squires

Rated 5 out of 5
We have been using CSnotepad for over ten years and they’ve never failed to satisfy. Property Europe Online Ltd are pleased to offer their recommendation to other business users, seeking a competitive & comprehensive selection professional services, they’re an invaluable asset to enhance ones profile.
Google Review

Matthew Woodall

Rated 5 out of 5
We have been using the services of CSnotepad now for a number of years. They are such a flexible company that provides a great time saving and cost effective service for our business.
Yell Review

Charlie Burnard

Rated 5 out of 5
We have been using CSnotepad for the past 2 years. They are absolutely amazing, extremely polite and always give a professional service. They have helped us while on holidays and unable to take calls and dealing with new customers. Particularly Ben Cassan and Warren Frances have always gone above and beyond with any questions we have had and any issues we needed amending such as changes to personal numbers and our stuff. The money we have managed to saved by not having to pay someone to man our office for incoming calls has been a god send. We can not recommended them enough!!
Google Review

Lorna Clark

Rated 5 out of 5
I’ve only been using CSnotepad for about 5 months, but I can see the relationship lasting a long time. They are totally professional and as a system, it just works. My clients are happy to be speaking to a person and not a machine, the emails are clear, concise and I actually use them on my database to document timelines for each client. Emergency calls are patched through to my mobile for continuity of service and I’ve recommended them to everyone who has spoken to me about problems with calls. Highly recommended.
Google Review

Adam

Rated 5 out of 5
I have been using CSnotepad for years and their service is fantastic. No calls get missed and everyone is always extremely polite and professional. I would highly recommend CSnotepad to anyone needing a virtual assistant.
Yell Review

Matthew Francis

Rated 5 out of 5
We’ve used CSnotepad for years to handle our incoming calls. They’re very flexible with the service, calls are answered promptly and professionally, and we find it extremely useful.
Yell Review

Ian Mitchell

Rated 5 out of 5
They truly offer a professional service. The staff is super friendly and highly trained. I never had one problem with their service. Just all around a great company. The prices are also great. We shopped around and in terms of value and service nobody comes close. No hesitation recommending them. Thanks again.
Google Review

Rob Hall

Rated 5 out of 5
We have been using CSnotepad for a number of years and have always found them professional, responsive and flexible. Their call plans are good value and using them has freed up time to allow us to concentrate on helping callers.

Find out if CSnotepad is right for your business...

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