Click Guardian Tracking

One fixed address for all your needs

Trustpilot rating and stars.
Are you looking for a secure, low cost, office address but don't want the unnecessary expense
of renting an office you simply don't need?

We provide a fully inclusive virtual office address service; designed specifically for business customers' looking for a professional, secure UK mailing address able to forward post on to you anywhere in the world, open scan and email it to you, or store it for collection at a later date.

Our virtual office address is a real UK business centre based in Brighton (East Sussex), enabling you to register the address with Companies House as your directors address, on your website, letter head and business cards, online with search engines such as Google My Business and Bing Places, and use the address as your correspondence address with banks, building societies and suppliers.

...the service includes use of our secure UK postal address in Brighton (East Sussex), full mail handling service including 'signed for' service, international mail forwarding and post notification.

 Secure UK office address – we employ a small, friendly and trustworthy team
 A company you can trust – a licensed and regulated mail address provider since 2007
 Multi-user approved – register up to 3 names per account
 Low, transparent prices

Companies House logoOur virtual office address service is approved for use with Companies House as a registered office address service. Please note that your registered office address facility is included for free as part of your service.


Google rating and stars.120 reviews Testimonial Will Moody

We have been using CSnotepad for 5 years. Great service that has allowed us provide good customer service to our prospects and customers whilst freeing up our team to focus on project delivery.

Testimonial Dena Costello

Having used CSnotepad's services for some 5 years now, we would highly recommend them. They have always provided a very friendly, efficient and helpful service for our business.

Testimonial Patricia House

CSnotepad are professional yet friendly and helpful. They have helped me in a variety of ways which you wouldn't get with another service. I have no reservations in recommending them.

Testimonial Gary Fenton

A very professional service that I've been using for several years and thoroughly recommend.

See more

1. Sign up via our website and start using our address the same day

2. Once signed up, you will receive a welcome email

3. Your mail will be forwarded or scanned and emailed to you

Head and shoulders image of Annie HUtchings.
“This is one of the most loved services we provide… using our address on their website and stationery not only gives their business the professional image they’re after, for just a fraction of what hiring an office would have cost them, but also provides new customers with confidence in the legitimacy of their business”. Annie Hutchings (Customer Service Team)

Whether you would like your post forwarded on, scanned and emailed to you or stored for collection at a later date, the cost of setting up your secure UK mailing address is exactly the same.

Secure UK office address
 Monthly in advance – £24.99
 Annually in advance – £210 (equivalent to just £17.50 a month)

All prices are subject to VAT at 20%

Security Deposit
As part of your office address service we will hold a fully-refundable £30 security deposit on account. When you stop your service with us, your security deposit will be automatically refunded back to you.
Photographic proof of identity is required for each named person on the account.
– please note that if the address is to be used in relation to a registered company then we will also require photographic proof of identity for any persons of significant control.

Acceptable proof of identity:
    Driving Licence (with photocard)
    National Identity Card
    HM Forces Identity Card
    A current student card
    Employment identification card
    Disabled drivers blue pass
Acceptable proof of address: Any documents submitted should be less than 3 months old, and must show the Account Holder's name.
    Utility bill
    Bank statement
    Certificate of insurance
    A property lease or rental agreement
    P45 / P60
    Any HMRC notice, benefits letter or official government communication

Proof of address:
In order to comply with HMRC's anti-money laundering regulations we are required to hold proof of address for each named person on the account, including any persons of significant control (PSC's), irrespective of how your mail is handled.

Please note that we are unable to accept credit card statements or mobile phone statements/bills as proof of address.
Question How much does the service cost?
Answer £24.99 a month if you pay monthly or £210 for the year (equivalent to just £17.50 a month) if you pay annually in advance.

Question Do you have any offices in other locations?
Answer No, we only provide a virtual office address service from our head office, which is based in Brighton.

Question What's the minimum time I can have the address for?
Answer The minimum contract term is 3 months.

Question Can I list your address with search engines like Google & Bing?
Answer Yes you can, our office address is a real UK street address recognised by Google, Bing etc.

Question Can I use your address for my business banking?
Answer Yes you can.

Question Can I change how I want to receive my post?
Answer Yes you can change how you have your post forwarded on to you at any time.

Question What ID do you need from me to set the service up?
Answer Please look at our 'ID verification' section above for full details.

Question Why do you charge a security deposit?
Answer If for any reason you stop your service or stop paying for your service but have post remaining at the office, we must pay to have it securely destroyed at a cost of £30, therefore we hold a security deposit for this amount on your account whilst it remains active. When you stop your service with us your deposit is refunded in full.

Question How long have you been in business?
Answer CSnotepad has been providing telephone answering and virtual address services to customers since 2007.

Question How will my business name and the address appear on my post?
Answer  Your Company Name Ltd
      Gemini House (the use of 'Gemini House' is optional)
      136-140 Old Shoreham Road
      BN3 7BD

Question Can you notify me when post arrives?
Answer Yes we can, you simply need to let us know that you'd like us to do this when you sign up for the address service.

Question Are there any items that I can't have sent to the address?
Answer Apart from the obvious, we also ask that no large parcels are delivered without prior notice. We typically define large parcels as anything over 50cm (H) x 50cm (W) x 50cm (D).

Question Can I use the address if I'm not a Ltd Company?
Answer Yes you can, we also accept individuals, sole traders, charities, religions and political parties.

Question Do I have to be based in the UK?
Answer No you don't, but if we deem your account to be high risk then as part of our HMRC anti-money laundering checks, we reserve the right not to approve a customers' address service and instead issue them with a full refund.

Question Can you forward post abroad?
Answer Yes we can.

Question What happens if a customer turns up at the address?
Answer We will politely let them know that you aren't in the office today, take a note of their contact details and notify you that they popped in.

Question How many different names can I receive post for?
Answer All our business packages allow up to three names per account.

Question What if I need to register more than three names on the account?
Answer You can purchase additional mailing names at £4 each per month.

Question How long does it take to setup my account?
Answer You will receive an official welcome email once we have received your payment and completed the setup of your service. Complete setup of your service can take from 4-8 working hours. If you would like an update you can contact your CSnotepad team on

Question Can I use your address straight away?
Answer Yes, once you have signed up you can use our address immediately, however we will not be able to release any post until we have received your ID and proof of address documents, along with payment for your service.

Question Where is the registered office address?

Gemini House
136-140 Old Shoreham Road

Question Is your address a real physical address or just a PO Box?
Answer Our address is a genuine UK office address, not a PO Box.

Question Do you accept parcels?
Answer Yes we accept small parcels.

Question Do you accept recorded delivery or signed for items?
Answer Yes we will happily sign for your post.

Question If I go away can you hold my post?
Answer Yes, just let us know that you are going away and we will store your post for you until you return.

Question Can I use the address as my registered office address?
Answer Yes you can use your virtual address as your registered office address with Companies House at no additional cost.

Question Can you forward post just within the UK?
Answer No, we can forward your post on to you anywhere in the world.

Question How frequently do you forward post?
Answer Post is forwarded daily as standard, however it can be grouped and sent weekly or even monthly if needed.

Question Is it safe to scan and email my post?
Answer Yes, all email attachments are securely encrypted and require a dedicated password that's unique to you in order to open them.

Want to see if CSnotepad is right for you? Click on the button below and one of our expert team will be in touch!
Call 01273 741400 or email
  • CSnotepad is a trading name of Call Solution Ltd
  • Registered in England and Wales: 06107188
  • VAT No: 907531922
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 5:00pm
Gemini House offices
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD
  • Facebook LinkedIn Google+ YouTube
CSnotepad Virtual Receptionist CSnotepad Virtual Receptionist
Gemini House 140 Old Shoreham Rd, Brighton, Hove, BN3 7BD, GB |Tel: 01273 741400 |Email: .
4.9out of 5based on 64 user ratings.
CSnotepad Virtual Receptionist CSnotepad Virtual Receptionist
4.8 out of 5 based on 61 user ratings.