Call Answering Service Bognor Regis | Telephone Answering Service

Get the support you need, when you need it

Opportunity calls, we answer....

Whether you’re looking for a front-line team to answer all of your incoming calls or an overflow service on-hand to answer any calls your team can’t, you’ll have a dedicated team, hand-picked to look after your customers as if they were our own.

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Stay in control of your bills and get a service designed around you… your callers will speak to a dedicated receptionist who will spend as much or as little time on the phone with your callers as you want, giving you complete control over your team, the service and your budget.

Create a fantastic first impression
Never miss a call or a business opportunity again
Increase productivity & improve customer service
Take the stress out of manning the phones
Save money – costs just a fraction compared to hiring staff

How Does A Telephone Answering Service Work?

To the caller, your telephone answering team are just like one of your in-house staff.

1

Select the telephone answering plan that matches your needs.

2

Once you have completed your setup online or over the phone, your calls can be forward to our team of receptionists.

3

We use intelligent systems to identify your customers, and your dedicated telephone answering team will answer calls with your pre-approved greeting.

4

Your receptionist can put calls through
to you or forward you the details of the call via email or SMS. The end result is seamless. To the caller, your telephone answering team are just like one of your in-house staff.

Flexible, tailored telephone answering services

These are the FREE extras customers enjoy as part of their service with us

Your Own Dedicated Account Manager

A single point of contact for your business who is there to look after you every step of the way.

Rowena Cross

CSnotepad have provided telephone answering services to businesses across the UK Since 2007.

Based in Brighton (East Sussex), we provide our customers with a reliable team of receptionists who aim to help and support callers, just like one of your in-house team

As a customer you’ll receive your own personal team of virtual receptionists, able to deliver far more than a basic message taking service, taking your customers experience to the next level.

24/7 telephone cover
Simple setup
South East based service
Instant call notification as well as a daily summary report via email
Flexibility to change your call plan month to month
No long contracts - stay with us because you want to, not because you have to

Select The Call Plan That Works Best For You

We provide a fantastic service at a great price, always putting our customers’ first.

What Our Customers Say

Damien Burke

★★★★★ 5/5

I have used this service for about 2 years now and highly recommend it. I don’t often have to contact them direct as their notification service is really good but every time I have I have been impressed. I run my own business and cannot afford to spend most of my time answering the phone when dealing directly with clients. This service really helped me keep existing clients happy, manage calls from potential new clients and maintain productivity.

Elvire

★★★★★ 5/5

CS is a real business partner. The quality of service is excellent. They were very helpful during the Covid-19 lock down.

Kim Hayes

★★★★★ 5/5

I have been using CSnotepad for a while now and my only concern is why I didn’t use them earlier. Having just had two weeks away on holiday they handled all the calls and emailed plus at my request sent text messages to my mobile so I always knew what was going. If you run a small business, you should give them a try.

Matthew Woodall

★★★★★ 5/5

We have been using the services of CSnotepad now for a number of years. They are such a flexible company that provides a great time saving and cost effective service for our business.

Annalese Ferrari

★★★★★ 5/5

The customer service is excellent and the staff are extremely well trained with accurate answering and message recording skills. Definitely a helping hand for any small business.

James Costello

★★★★★ 5/5

Delivered on exactly what they said they would, flexible subscription options & found the manager there a pleasant guy to deal with. Perfect for small to mid companies who are growing, or need that in house presence when away from the office. I even had a couple of compliments from my customers saying how impressed they were with the service & how we should run a call centre!

Ian Mitchell

★★★★★ 5/5

They truly offer a professional service. The staff is super friendly and highly trained. I never had one problem with their service. Just all around a great company. The prices are also great. We shopped around and in terms of value and service nobody comes close. No hesitation recommending them. Thanks again.

Carole Fookes

★★★★★ 5/5

I have had an account with this firm for 12 years and cannot praise them enough. They always respond positively and nothing is too much trouble. Customers really believe they are speaking to a member of our team. Regretfully we are now closing our business (retiring) and so our association will end, but I am so glad that we decided to go ahead with them.

Lorna Clark

★★★★★ 5/5

I’ve only been using CSnotepad for about 5 months, but I can see the relationship lasting a long time. They are totally professional and as a system, it just works. My clients are happy to be speaking to a person and not a machine, the emails are clear, concise and I actually use them on my database to document timelines for each client. Emergency calls are patched through to my mobile for continuity of service and I’ve recommended them to everyone who has spoken to me about problems with calls. Highly recommended.

John Squires

★★★★★ 5/5

We have been using CSnotepad for over ten years and they’ve never failed to satisfy. Property Europe Online Ltd are pleased to offer their recommendation to other business users, seeking a competitive & comprehensive selection professional services, they’re an invaluable asset to enhance ones profile.

John

★★★★★ 5/5

We have been using CSnotepad for several years and they have helped us to run our business whilst on holiday or during busy periods. They answer calls, take orders and any after-service queries. One or two blips over the years but highly recommended.

Rob Hall

★★★★★ 5/5

We have been using CSnotepad for a number of years and have always found them professional, responsive and flexible. Their call plans are good value and using them has freed up time to allow us to concentrate on helping callers.