Personalised Business Telephone Answering Services

CSnotepad offers flexible and cost effective virtual receptionist solutions that provide businesses, no matter their size, with an alternative way of handling their telephone calls.

Our virtual receptionists are professional and skilled call handling agents who answer inbound telephone calls in your business name as an overflow or outsourced service. Our virtual receptionists can offer far more than just a message taking service as they can provide a range of virtual receptionist services such as call patching, appointment booking, order taking, etc...

Using a virtual receptionist can save your business time and money. With no training, breaks or holidays needed, your business can gain 68 hours of call handling cover per week, allowing for multiple inbound calls and a range of call handing skills at a fraction of the cost involved when employing full time receptionists.

At CSnotepad our professional telephone answering services are tailored specifically to our clients' needs. Whether your business is large or small, we provide you with an alternative, more efficient way of handling your telephone calls.

Why not let our friendly, professional virtual receptionists provide you with:

• an excellent and consistent level of customer service.
• a flexible call answering service that isn't confined to the 9-5 window.
• last minute cover should one of your team be unavailable.
• a service specifically designed for your business model.
• more time to attend to other vital activities.

Virtual Receptionist Services

At CSnotepad we know that every business is unique and so we do not believe in a one size fits all call handling service. Instead, we offer our clients a flexible service that can be tailored specifically to their individual needs. Whether your business is large or small we can work within your budget to provide a friendly and professional virtual receptionist service to ensure that your customer satisfaction remains at a consistently high level, leaving you with more time to focus on other things.

Our Staff

We demonstrate the huge difference enthusiastic and professional staff can make to customer satisfaction and ultimately retention.

Unlike call centres, we do not view our clients as a number, instead we focus on meeting each individual's expectations by providing them with a small group of agents who are dedicated to answering their calls. This guarantees that each of our clients and their callers receive a consistently high level of customer service. Our clients also have their own personal account manager who is on hand to ensure that their call handling service is tailored to their business needs.

Saving you money

Running a business can be expensive as it is; between staff wages and buying the latest technology, hiring a receptionist to take those important sales calls can really add a hefty expenditure onto that sum. At CSnotepad we provide your company with a telephone answering service which costs a fraction of employing a receptionist yourself.

Furthermore, unlike other telephone answering services we charge our clients on a pay per call basis rather than pay per minute which ensures that you are never caught out with a large, unexpected bill.

Contact

For more information on how CSnotepad can help grow your business, call us on 01273 741 400.