Help for Your Business While Staff are Furloughed

Tuesday, March 30th, 2021

business support here to give a helping hand

You might be running on a skeleton staff model, or no staff at all, but as normality starts to resume, and business starts to pick up, you can still manage your business successfully while using the safety-net of the furlough scheme. Trust us when we say you’re not alone in feeling pretty apprehensive about bringing staff out of the scheme, there’s no reason to risk it until you’re sure your business is financially stable enough to support them.

We’re here to offer a helping hand, a stepping stone.

Outsource your incoming phone calls to a us. We’re a professional and friendly team based in Brighton, and pride ourselves on a personal service – your callers will never realise they haven’t reached you directly!

We answer every call with your own business greeting and handle each call in just the way you choose.

Using our telephone answering service gives you the time to focus on areas of your business that really need you at the moment, while not letting your customer service slide. We can take away the ringing phone and give you the head space to manage your business day-to-day.

Unpredictable times ahead? That’s fine…
You don’t need to guess ahead as to how many calls you might have, and how many staff members you might need. It doesn’t matter how unpredictable your call volume could be as your business starts to get back on its feet, we have a team ready and waiting.

Boost your customer service…
We have a whole team of customer service advisors, and multiple telephone lines, so we can handle several of your phone calls at once. Your callers won’t reach a voicemail or a frustrating engaged tone. You don’t need to worry about covering lunch-breaks, illness or holidays – that’s all on our watch. Just a reliable and seamless service ready for your callers.

…and, don’t think you’re stuck with us…if your business bounces back and you find yourself bringing back more of your team, you’re always in full control of when you divert your calls to us, and when you take them back in-house to handle yourself. Controlling your divert is really easy, and something we can talk you through. You might just want us there as a safety net for peaks in calls, or when your team is a little stretched – that’s fine, we’re happy to shape our service around your current needs, and adapt as things change.

For more information about how our telephone answering service can help you while your staff are furloughed, just give one of our friendly team a call today on 01273 741400 for a chat.


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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD