Monthly Archives: February 2021


Telephone Answering Without a Monthly Contract – Flexible Plans without a Subscription from CSnotepad

Thursday, February 18th, 2021

making a deal with no monthly subscription

A call answering plan that’s as flexible as your call answering needs from month to month. There’s no fixed monthly fee, no wastage if you have a quiet month, just a bank of credits to use throughout the year as-and-when you need them!

When it comes to answering calls for your business, most providers offer something very similar to your mobile phone contract. Each month you pay a fixed amount, each month you’re allowed a certain amount of calls or minutes, and if you go over that quota you pay a premium, and anything you don’t use…well…that’s hard luck. BUT what if you have no idea how many calls you might get, what if it’s likely to change from month to month – how can you possibly get the right monthly subscription for that?!

If a monthly plan simply isn’t right for you, at CSnotepad we offer a flexible call answering plan that might better suit your business at the moment.

With our continued aim to shape our service around the changing needs of our customers (particularly during such challenging and unpredictable times), we offer an Annual Flexi-Plan that gives you your entire years call allowance at the start of a 12 month period.

Rather than allocating you a monthly allowance, you pay upfront to have all your quota for the entire year credited to your account. They’re yours to use as you choose, use them all in the first month, or all in the least week if you choose. Keep them on hand to use while your staff are on furlough, to cover unexpected staff sickness, or simply to support your business and maintain good customer service when your team is stretched. It’s up to you how and when you use them – you have a full 12 months. No monthly invoice, no monthly hassle, no monthly wastage – and if you run out you can simply purchase more!

Each call credit gets you your incoming call answered promptly with your own personalised business greeting by one of our professional and friendly Customer Service Advisors. Each member of our team is trained on your business, and gets to know your products and services, and even your frequent callers. Each and every one of your calls is handled in just the way you choose, asking the questions you’d like, collecting the information you need, and always offering a great personable service.

For more information about our Flexible Plans without a monthly contract, just call one of our team today on 01273 741400.

How to Choose a Virtual Office Address – 4 Reasons to Choose CSnotepad for Your Virtual Address

Thursday, February 4th, 2021

Make things happen with CSnotepad pinboard

Looking for a Virtual Office Address? Here are our top 4 reasons for making it CSnotepad!

1. We’re licensed
A quick Google search comes up with lots of different providers for a Virtual Office Address, all seeming to offer a similar thing. But did you know that not all virtual office address providers are licensed?

Being licensed means that we fully comply with the Anti Money Laundering (AML) regulations and are licensed by HMRC to offer a virtual address service. Choosing CSnotepad therefore gives you the peace of mind that we have undergone all the necessary checks to ensure that your personal information and details are handled, stored and disposed of correctly, and that we have the correct systems in place to never expose your personal information to fraudulent use.

2. Additional services are here if you need them
So you’ve found a provider you can trust for your Virtual Office Address (that’s us by the way!). As your business starts to thrive and grow, we’re waiting in the wings to offer you additional professional and reliable services should you need them.

A Virtual Landline Telephone Number that will ring through to your mobile
Telephone Answering
to free up your time to focus on areas of your business that really need you
Live Web Chat
to boost customer service and data capture on your website
A Virtual Assistant
able to take your orders, process payments, manage your diary and offer admin support

3. Your Virtual Address will be in Brighton & Hove
Choose a diverse, open-minded and happy location to ‘virtually’ place your business – Brighton and Hove has long been considered one of the best cities in the UK, voted the trendiest and happiest place to live, as well as having a well-earned reputation for tolerance and diversity. Let your business appear well connected with exceptional transport links with London less than an hour by train, Gatwick International Airport just 30 minutes away and a ferry connection to France just along the coast. Give your business a ‘virtual’ image boost as Brighton is one of the UK’s entrepreneurial capitals, frequently voted the best place to start a business in the UK. Enough said?!

4. We Have Over 13 Years Experience
We began offering our service way back in 2007, each and every day since we have continued to shape our business to offer the very best service to our customers, investing money into the very latest technology, and investing time into the continued training of our staff. In business, experience really does pay-off when it comes to offering a reliable, professional, evolving, and stress-free service to our customers. Our glowing Trust Pilot and Google reviews give us the confidence to know we’re doing things right!

To find out more about our Virtual Office Address – have a little look at our website here.

Alternatively, chat today with one of our friendly team to see if we’re the right solution for your business on 01273 741400.

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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD