Monthly Archives: January 2021


How Do I Get Rid of My Office but Not My Professional Business Image? Virtual Office Address from CSnotepad

Monday, January 25th, 2021

an solution to your business success

Are you looking to reduce your outgoings? Or perhaps you’ve found running your business from home far easier than you ever anticipated? Whatever your reason for contemplating getting rid of your physical office, we’re here to tell you that you can run your business from home without loosing your professional business image.

Get yourself a virtual office address with CSnotepad.

Opening and maintaining an office is one of the costliest moves a business makes. Has working from home showed you that it’s completely unnecessary, especially since most communication can now be done over the phone, email, Skype or Zoom? The rental of an office is expensive, rents, rates, cleaners, purchasing computers, desks, chairs, an internet connection, a phone line, as well as the cost of commuting… the list goes on. Working from home provides a financial solution, but not necessarily a professional one. It’s hard for clients and potential customers to take a business seriously if the mailing address is clearly a personal residential address. You also have to consider your privacy – do you really want to be handing out your home address to customers?

Don’t underestimate the need to maintain a professionalism image. Make sure your business still appears reputable by having a physical office location…but without any of the financial commitments of the office that goes with it!

Confused? Don’t be…we’re here to tell you all about a Virtual Office Address solution!

What is a virtual office address?
A virtual address offers you the use of a professional address within an office building or business centre.
You are not renting an office, simply renting the right to use our business centre address as your own. You can use this address for all your business correspondence and give it out to your suppliers and customers, add it to your business cards, add it to your website, it will literally appear that your business is located at our address – you can even register it with Companies House. You can collect your post at a time that suits you if you are local, alternatively if more convenient, we can forward any post onto your desired address. This means you don’t have to be a Brighton based business to benefit from our Virtual Office Address – you can be anywhere in the UK.

Be sure to read our upcoming short blog on why you should choose us for your Virtual Address!

For more information, have a look at our website: Virtual Address from CSnotepad

Is the Future for Your Business Homeworking? Increase Your Professional Edge with CSnotepad

Thursday, January 14th, 2021

working from home

It may have been stressful to begin with, but have you found that you and your team have really got in the swing of homeworking?

Many businesses are now weighing up whether they need to go back to the office full-time…or even at all!

One recurring reason that businesses reach out to us is to bridge the gap in professionalism between office working and homeworking.

During lock-down, your clients and potential customers will likely be understanding of less-then-professional standards like calling personal mobile or home landline numbers, reaching non-business voicemails, having to redial a number rather than being transferred, and letting slide the barking dog and crying child. But, what if you’re looking for a long-term solution to homeworking drawbacks? Find out more about Telephone Answering by CSnotepad…

Think of us like your very own central receptionist, answering, handling and directing your incoming calls professionally, efficiently and reliably.

THE BENEFITS:
Privacy to your home workers – no need to give out their personal mobile or landline numbers.

Divert your office phone number to us (it’s simple and we’ll talk you through it). Then your CSnotepad virtual receptionist team will simply answer each call with your business greeting, and patch the call through to the relevant member of your team on their mobile or home landline, but it wont be traceable by the caller, maintaining the privacy of your team.

Ensure that every call gets answered, even during lunch breaks, sickness and holidays.
We have multiple lines available so we can take more than one call at a time. There’s no long wait times or engaged tone for your callers. We can even offer you telephone answering beyond standard business hours – 24/7 if you need it!

Ensure that every call reaches the person in your team best to deal with it.
With only the calls that need to reach you, actually reaching you, you and your team are free from unnecessary distraction giving you the time and space to work on the areas of your business that really need your focus. You can even put in place a hierachy of numbers, so if we can’t reach the best person in your team to deal with a new sale enquiry for example, we’ll then try the next person on your list and so on…

Produce a professional and efficient customer service image for your business – without exception.
A telephone answering service from CSnotepad gives your business an impressive professional image, you’ll appear to have your very own receptionist in place, answering, directing and handling your calls. Your callers will never know that they haven’t reached your business directly – it’s what we pride ourselves on!

ADDITIONAL BONUS:
We can also make simple outbound calls on your behalf. So, if you have an important call that needs making, but you’re concerned about making that call from home, we’ll happily step in!

Home working? Professionalism SORTED!

For more information on our service and to find out whether it could be the perfect solution for your business and home workers, call one of our friendly team on 01273 741400.

New Year’s Resolution – Get Your Business in Shape with Help from CSnotepad

Thursday, January 7th, 2021

getting healthy

Does your business need some attention? Has the tough year of 2020 left it looking the worse for wear?

Give your business the time and attention it deserves. The months ahead are still unpredictable, so keeping your business in tip-top shape is pivotal to riding any future storms.

Start by outsourcing your phone calls to us. Sound unthinkable? It’s easier, cheaper and far more seamless than you might think – your callers will never know they haven’t reached your business directly – it’s what we pride ourselves on!

We’re a friendly team based in Bright & Hove. We never sound like a call centre, and each and every one of your calls is answered following your own personalised script of questions, using your own personalised business greeting, and always handled professionally and competently.

This one change can instantly provide you with the time and space to make a positive impact on your business in 2021. Outsource your phone calls to a telephone answering service and regain some control, free from the distraction of the ringing phone.

Using a telephone answering service like ours can really boost your customer service too. We have multiple lines so customers won’t be queueing to reach someone that can help them. There’s no break in your service for lunch breaks, holidays, or staff sickness. We can even offer you an extended service where your calls can be answered beyond standard business hours – even 24/7 if you need it!

You have full control over how and when we answer your calls. You can use us as overflow when you get busy, or have a limited team due to holidays or sickness. Or, you can confidently rely on us as your sole customer support, answering all of your calls reliably, promptly and politely with the level of professionalism that you’d expect from your own staff.

We can not only take a message and details for you to return a call at your convenience, but we can deal with enquiries, process your orders via your own online system, take payments, and even manage your diary. We can tailor a service that truly meets the individual needs of your business – just try us!

Get your business in shape for 2021 with support from CSnotepad. Chat to a member of our friendly team today on 01273 741400 about how we can give you a helping hand to meet your goals for 2021.

Recent Posts

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Telephone Answering Without a Monthly Contract – Flexible Plans without a Subscription from CSnotepad

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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD