Come Get Your Freebies! Free Services that Come with our Call Subscriptions

Monday, October 19th, 2020

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Did you know that when you sign up for a call subscription with CSnotepad, it’s not just telephone answering you get? You also get a range of additional free services that we urge you to take advantage of. We provide these additional services at no extra cost to you because we believe (and they’ve proved to be) a huge help to businesses alongside their telephone answering needs.

In the next few blogs we’ll explore just what these additional services are, and how you can make the most of them – after all, why would you not want to, they’re free!

Every subscription (even the entry subscription) includes freebies that boost your telephone answering service without straining your pocket – so let’s get stuck in!

In this blog we’ll look exclusively at the free services that support your telephone answering service no matter your subscription – Entry / Standard / Intermediate / Advanced

Free 01, 02, 03 or 08 telephone number
We offer you a free virtual landline telephone number that will be exclusively yours to use as you choose – it’s great if your business is currently relying on a mobile number or your home landline. Or, perhaps you want to extend the geographical reach of your business, making it appear that you have an additional office in a new area. Find out more about the benefits of a virtual telephone number in our short blog here.

Personalised out-of-hours recording
We always strive to make outsourcing your calls easy and professional, and out-of-hours is no different. We ensure (for free!) that your callers always reach a personalised message for your business, not a generic answering machine.

Free message quality guarantee
Should you ever feel that our services level has slipped, just let us know. We work hard to select the right staff and continue to train and assess them, but we know sometimes things don’t always go as planned. That’s why we’ll refund you the call credit should we ever falter – we know that an incorrect name, or incorrect phone number for example could be the difference between you making a sale and not. Find out a little more about our message guarantee here.

No charge for cold calls or wrong numbers
We know how frustrating cold calls and wrong numbers can be, and we don’t think you should have to pay for them out of your call credits. That’s why we have a strict criteria to decipher a cold caller, so you and members of your team are never knowingly disturbed, or charged. For more about our cold caller criteria, read our short blog here.

Call Patching
You’re always in control of how we handle your calls, or where we divert them to. Any subscription with us allows you to ask for call patching, diverting your calls to any landline or mobile. You can even put in place a hierarchy of numbers, so if we can’t put the call through to your first choice of number, we’ll try the next and so on. To find out more about call patching, have a read here.

Ad-hoc outbound calls
We’re happy to make outbound calls for you, maybe calls you can’t, or don’t want to make yourself! Think debt collection, late invoices, chasing up distributors, appointment reminders…

Be sure to read our next blog to find out about the extra add-on services available to Standard, Intermediate and Advanced plan subscribers.

If you’d like more details on any of the services mentioned in this blog, just give a member of our friendly team a call today on 01273 741400.


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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD