Come Get Your Freebies! Free Services Part 3

Friday, October 30th, 2020

gift giving

So here’s part 3, the final instalment in our blog series looking at the additional free services we provide with your subscription.

Some of our customers are completely unaware that they get these additional services, they sit on their account, but aren’t being utilised. Even though we try to let you know about the benefits of signing up with us, we thought it was time to shout about them from the rooftops!

In this blog we look exclusively at the two additional services you’ll receive with our Intermediate and Advanced plans. Then lastly we’ll look at the one additional service that’s exclusively for our Advanced plan users. However – make sure you remember that this is in additional to all the other free services that we have already discussed in the two previous blogs – they are all yours too!

Included for our Intermediate and Advanced Plans Users:

Live Web Chat service for your website (includes the software)
We’re extremely proud of the Live Web Chat service we offer. It’s proven to be a sales and customer service boosting tool for so many of the businesses that use our service. We feel that it’s such a valuable addition that we’ve chosen to include it with our two highest subscription plans. You’ll be provided with the web chat software (free of course!). It’s simple to add to your website, but unless you really know what you’re doing, we encourage you to hand this task over to the person that maintains your website. The software allows you to have a web chat window on your website so that visitors can talk directly (and in real-time!) with you or a member of your team. Of course, should you not have the time or team available, we’d be happy to answer your website visitor chat requests in much the same way we do your telephone calls.

Personalised on-hold music
When your callers are waiting on the line (this could be while we’re patching them through to the right member of your team for example), you can have your own hold music in place, this could be music of your choice, a brief message outlining your products, or even your social media platform details. You just need to provide us with the hold music and we can do the rest.

Exclusively for our Advanced Plan users:

Carry over unused minutes
We don’t like to see things go to waste, so if you don’t use all of the minutes included in your monthly subscription package in a month, you can carry over up to 10% of your call package to the following month – completely free of charge.

Again, please note that the above free services available with your subscription are in addition to the numerous other services that we’ve already outlined in our previous 2 blogs….just to jog your memory, we’re talking about the free virtual telephone number, free virtual address, 24/7 telephone answering, ad-hoc outbound calling, call patching, personalised out of hours voicemail, and VIP caller recognition. Phew….go on fill your boots with freebies!

For details on the format and length of your hold music, or to find out about any of the free services included in your plan, just call a member of our friendly team on 01273 741400.


  • Comments Closed

    Sorry, but comments are closed.

Recent Posts

separator

Suffering with Long Wait Times for Your Customers to Reach You? – Solution Number 2

Suffering Long Wait Times for Your Customers to Reach You? – Solution Number 1 from CSnotepad

Come Get Your Freebies! Free Services Part 3

Come Get Your Freebies! Free Services Part 2

Come Get Your Freebies! Free Services that Come with our Call Subscriptions

separator


Blog topics

separator


Archives

separator

Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD