Come Get Your Freebies! Free Services Part 2

Saturday, October 24th, 2020

dog giving a rose

Did you know that when you sign up for a call subscription with us, you also get a range of additional free services?

In our previous blog we introduced you to the freebies you can enjoy when you take out any of our call subscription plans. In this blog we’ll continue to explore these free services, but now we’ll specifically focus on the services we urge our Standard, Intermediate and Advanced plan users to take advantage of.

Here’s what you’ll get included with our three mid and high level subscriptions…

24/7 telephone answering
An extended hours service can prove invaluable to businesses that offer an emergency response, or deal with time sensitive enquiries, or any business that wishes to offer an exceptional level of customer care by extending their customer care hours. You’ll soon find it sets you apart from your competitors…and you can add this for free if you have one of our Standard, Intermediate or Advanced subscription plans. You can read a little more about our extended support here.

VIP caller recognition
Our caller recognition software allows us to recognise your frequent callers, top clients, and valued suppliers, and offer them the same warmth of service that you would. Using caller recognition eliminates the need for our advisors to ask important or repeat callers all of your scripted questions, each and every time they call. The software allows our customer service advisors to appear as though conscientious members of your own team, recognising your loyal customers, and treating them with the familiarity they deserve.

Adding this impressive software for free to your account is just the start of the transformation, there are small and easy steps you can take to really make it work for your business…find out more here.

Daily report summary
We know that it can be daunting to outsource your calls, but with our daily summary you’ll always feel ‘in-the-know’. You’ll be able to see exactly how many calls we’ve answered on your behalf, and how they’ve been handled, helping you to monitor areas of your business like enquiries, sales, appointments or sign-ups all in one place.

Virtual Office Address
We can provide you with a virtual Brighton address, and the address will become your own. The address will (on paper!) place your business within our office building, you are not renting an office, simply renting the right to use the address as your own. Should you choose, you can use this address for all your business correspondence and give it out to your suppliers and customers, add it to your business cards, add it to your website, it will literally appear that your business is located at the virtual address we’ve given you. All post that arrives can either be forwarded onto your home address, or alternatively you can collect it at your convenience. Letters can even be scanned and emailed over to you for speed and ease, so you don’t even need to be Brighton based to make the most of our Brighton virtual office address!

Wondering how you might benefit from your free Virtual Office Address? Read our short blog here on just that!

Be sure to keep an eye out for our next blog where we’ll explore the free services that come exclusively with our Advanced and Intermediate plans.

If you’d like any further information about any of the freebies we’ve discussed above, or if you’d like to check if you’re eligible, or would like to see if they’re already on your account, just give a member of our friendly team a call today on 01273 741400.

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