There When You Need Us, Gone When You Don’t! – Flexible Call Plans From CSnotepad

Wednesday, July 8th, 2020

there when you need us, gone when you don't - magicians hat

Everything about the current times feels unpredictable. How will people react as businesses start to re-open, and consumers can start to return to their normal buying habits. In unpredictable times, we don’t expect your business to be the same every week, or even every day. There will undoubetedly be peaks and troughs ahead, so why not choose a service that will tailor itself to your needs in real-time. At CSnotepad we can be that extra pair of hands you need when you’re busy, and quickly and effortlessly take a step back when things are a little more manageable, and you’re happy to handle things yourself.

Our Flexi-Plans offer you flexible support: day-by-day, hour-by-hour!

Rather than a monthly subscription which assumes you’ll receive a similar number of incoming calls each month, our Flexi-Plans give you a bank of call credits to use throughout a 12 month period – use them whenever you like.

We’re always trying to adapt our services to better suit our customers, and better suit the challenging times we’re all currently working through. Our Flexi-Plans offer a telephone answering service that fits around your needs and your call volume, however unpredictable that might be.

Here’s what you’ll get…
Have your incoming calls answered by a polite and professional team of Customer Service Advisors based in Brighton & Hove. Your new team will be trained on your business and have a solid knowledge of your products and services. Each and every call will be answered with your personal business greeting, and handled in just the way you choose from your own tailored script. We can offer anything from simple message taking, to order taking and payment processing. Your callers will never know they haven’t reached your own in-house receptionist!

You’re always in control….
We’ll only answer your calls when you choose to divert them to us; that might be when you’re experiencing a busy spell, when you have a meeting, when you’re low on staff, or when you simply want to be without the distraction of the ringing phone. We can even offer telephone answering beyond standard business hours, including 24 hours a day, 7 days a week should you need it.

Diverting your calls is easy, no matter what type of phone you use, or whether it’s a home or business landline. We can talk you through the simple steps if you’ve never done it before. Learn the steps well, because every time you want to divert to us you can, and then simply switch off the divert when you want to handle the calls yourself.

We offer different Flexi-Plans depending on how many call credits you think you might need in the year – the more you buy the cheaper it gets. But don’t worry, if you run out, you can always buy more. We’ll keep you posted on how many credits you have left, so you’ll never get caught out.

To find out more about our Flexi-Plans just talk to a member of our friendly team today on 01273 741400. Or have a browse of our website to find out more about the range of tailored services we can offer your business.


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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD