How to Manage Your Business with a Reduced Workforce

Tuesday, May 12th, 2020

business solution

The Plan:
1, Get your business back on its feet
2, Don’t financially overstretch yourself too soon with staff costs
3, Don’t compromise on quality of service

A virtural receptionist service like ours at CSnotepad

We really hope that as we all start to acclimatise to our new way of living and working, you’re finding that your business is starting to show signs of picking-up once again.

You don’t need to make any rash decisions, or change the way you’re currently working, after all, it may have taken you a lot of stress, trial and error, and potentially money to get to where you are right now – just keeping your business afloat!

With the support of a virtual receptionist, you can slowly adjust as the demands for you products or services increases. All without making changes that might be difficult when taking into account social distacing in the workplace, and costly if bringing back employees before your business is able to take the financial strain.

Think of us as members of your team, but only when you need us. We can step in when your call volume increases, when your enquiries peak, when you need an extra pair of hands with order taking, payment processing, diary management, marketing or admin. AND equally as important, if you find you’re able to cope yourself, then we’ll swiftly take a step back and hand the reigns back to you for as long as you choose.

Don’t let your business suffer as you start to find your feet again. There’s no reason to struggle to satisfy the demands of your customers while maintaining the high customer service levels you pride yourself on.

We have a team of professional, friendly and personable customer service agents ready to lend a hand whenever you need it. We work closely with you to tailor a service that really meets your needs, and can adapt and evolve the service we offer as your business grows. We’ll never sound like a call centre, and your customers will never realise they haven’t reached your business directly – it’s something we pride ourselves on. In fact, some of your frequent callers might even get to know our customer service agents by name, trust us when we say they’re just the type of people you’d hire for your own business, but now you don’t have to!

Don’t take on the financial burden, or logistical nightmare of bringing additional members of your team back to work before you’re ready, and your business can support them. Turn to a virtual receptionist service like ours, we’re ready to act as an overflow during your busiest times, and take a back seat when things are a little quieter and your able to handle things yourself. Our customer service advisors are available 24 hours a day, 7 days a week if you need them. There’re no concerns about covering lunch breaks, holiday or spells of sickness, we’re a reliable service with over 13 years experience supporting businesses just like yours.

To find out a little more about the virtual receptionist services we’re able to offer (remembering that everything is fully tailored to your individual needs) just head over to our website.

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