Get More Than Just the Stats – Get Contact Details for Your Website Visitors

Saturday, February 1st, 2020

get contact details

Adding a web chat platform to your business website can be a profitable addition if you take advantage of its capacity to capture customer contact details for future marketing.

Wouldn’t it be nice to know who’s visiting your website? Google analytics can only go so far – you’ll get a good idea of how many people are visiting, and how they’re finding you, this helps you attack the best advertising channels to get your business noticed by your target audience. But what happens after they’ve visited your site? You’ve paid all that money to get them there, and then, if they don’t purchase from you they drift off into the internet ether, taking the cost of that Google click, Facebook ad, or LinkedIn promotion with them. Live Web Chat gives you the opportunity to bridge that crucial gap, and transform an anonymous website visitor into a future lead on your marketing list!

What a Live Web Chat window can do for your website:
Embrace another way of communicating with your customers – our sister company Live Web Chat is a platform that allows for a fast and varied exchange of information with your website visitors. You can share web links, manuals, forms, images, video and sound files, as well as answer questions and queries that may be holding your visitors back from making a purchase with your business. BUT it’s not just about the information you can give to your customers, it’s also about the information you can ask for from them too! Live Web Chat enables you to reach out to your potential customers via your website. It’s your opportunity to get their name, email address and even information on the products or services they’re interested in. You can then use this information to market to them in the future, building your database with every Live Web Chat conversation. Unlike money spent on advertising, Live Web Chat isn’t just about getting a potential customer to act now, it’s about gaining information for the promotion of every future new product or service you offer, every future deal, Black Friday, Cyber Monday, January sale and free delivery promo!

How easy is it to get a Live Web Chat window?
We can provide you with the Live Web Chat software for you to manage yourself – just be sure that any response to a chat request is prompt, you don’t want to be damaging your customer service reputation by ignoring chats, or offering slow or rushed responses. Alternatively we offer both the software and the fully trained customer service advisors ready to handle your web chat enquiries. You’ll have a small team of advisors assigned to your account so they’ll get to know your business and your products or services well. Equip us with all the information we need to really help sell your products, and the information you’d like us to get from your visitors and we can help make Live Web Chat a profitable addition to your website.

For more information, or to try it free for 30 days, visit our website: livewebchat.co.uk


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