Forget Festive Shutdown – Your Calls Answered Over Christmas

Friday, December 13th, 2019

lazy santa

Your call answering doesn’t have to wind down just because it’s Christmas!

As you staff take time off over the holiday season, are you concerned about keeping your business ticking over?

Perhaps you have a business that doesn’t wind down over the festive season. You might offer an emergency response service, or need to deal with time sensitive enquiries. Or perhaps you simply want to continue to offer an exceptional service to your customers, even over Christmas, putting you a notch above your competitors.

Whatever your reason – with CSnotepad the quality of your service doesn’t have to suffer just because it’s the holiday season. Did you know we can answer your calls 24 hours a day, every day…even Christmas Day?!

Our core team of customer service advisors offer you call answering between 8:30am and 6pm Monday to Friday, and 9am until 3pm on Saturday, but we understand that your customers may need to call you in an emergency, make bookings, or have enquiries, so outside of these hours your calls can be answered by our extended hours team.

Another reason to choose CSnotepad…
Not only can we answer your calls on days that are traditionally holiday days, and extend this beyond core business hours, we can also offer to handle your calls differently depending on when we answer them! We’re proud to offer you a truly tailored service.

You might like a message to be taken and emailed to you for all out of hours calls, but calls taken during other times patched to you or another member of your team. Callers reaching out to you outside of core hours may have very different requirements, so outside of core hours we can patch calls through directly to your emergency team, or send messages via sms or email to relevant ‘on call’ team members. You are in complete control of how you’d like your calls to be handled by our team.

Already using our service? Extend your call answering hours by a little…or a lot!
If you already use our service, you can seamlessly extend your call answering with us to cover Sundays and bank holidays, or start earlier in the morning and extend later into the evening. In some cases we can add it free of charge to your current subscription package.

To find out more talk to a member of our team today on 01273 741400 or drop us an email on message@csnotepad.co.uk.


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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD