Get Set for Black Friday – Maximise Your Sales with Help from CSnotepad

Thursday, November 21st, 2019

black friday image

It’s that time of the year again – our inboxes start to fill with Black Friday Deals.

If your business is looking to maximise Black Friday it’s not just about offering great deals to boost your sales, it’s about what you do next…

Let your business feel the benefit of your Black Friday deals – maximise every enquiry and every call – no engaged tones or voicemail messages, no matter how busy you might get.
Have everything in place to ensure that you can cope with the increased volume of telesales and general enquiries. Don’t let the quality of your customer service suffer, be ready without the need to hire additional staff…here’s how!

Get Black Friday support from CSnotepad, we’re a Brighton based team of customer service advisors waiting in the wings to act as your own extended team – your callers will never know they haven’t reached your business directly.
We can answer your incoming calls, deal with general enquiries, take messages, take orders and even process payments via your own online system. We really are the helping hand you’re looking for.

The range of services we can offer is wide, and we’re always willing to tailor any service to meet your individual needs. We’re here to do as much or as little as you need – use us as an overflow safety net during your busiest times, or alternatively use us as your own dedicated team, diverting all calls to us, freeing up your time to focus on the areas of your business that really need you during the Black Friday madness.

We’ll work closely with you to form a script that’s unique to your business, dealing with each call in just the way you’d like, always with your personalised business greeting, and always with a warm and professional service.

We’ll have a team of advisors trained on your business, so we can handle multiple calls at once so that your callers will never reach a voicemail or engaged tone, helping boost your customer service reputation. You can also forget other concerns that you’d ordinarily have with your own internal team, such as covering lunch breaks or being under pressure from unexpected staff sickness.

We work hard to select the right team so you don’t have to. We only ever select people that have the right mindset, positive and friendly with a willingness to offer great service, and appreciation for the important role they play in building the reputation of your business. You can rest-assured that your calls are in safe hands this Black Friday.

Let your business feel the benefit of your Black Friday deals – maximise every enquiry and every call with your extended team at CSnotepad.

To find out more, chat to one of our friendly team members today on 01273 741400.

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Call 01273 741400 or email
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD