Sussex Telephone Answering Service: CSnotepad Offers a Reliable & Professional Local Service

Monday, May 13th, 2019

brighton seagull

CSnotepad is a telephone answering service that has been supporting local businesses for over 12 years.

Our business started from a small office in Hove, and although our team and office may have grown, we’re still as proud to be based in Hove and recruit our team from the local area.

We understand all too well that high rents can make growing your business in East Sussex difficult. Consider using a local, professional and experienced virtual receptionist like CSnotepad to free up your time and offer a helping hand. It’s a great alternative to the costly step of employing morel staff of your own, and having to stomach all the additional overheads that come in tow.

We understand that it’s daunting to outsource your customer calls to another company, but we hope that our approachable and knowledgeable staff, passionate customer reviews, and glowing user testimonials will help put minds at ease.

Our customer service advisors all live in the local Brighton & Hove area and come to work at our East Sussex office where each and every one of your calls will be answered. We never send your calls out to another company to answer, or divert them to a call centre half way around the world! Your calls will all be answered promptly and professionally right here in Sussex by our friendly team who will appear as though members of your own in-house team.

We understand that a personal service is crucial to many businesses, nurturing the loyal customer base you’ve worked so hard to build is something we work tirelessly at. That’s why you’ll have a small team of customer service advisors assigned to your account, so your repeat callers may even get to know them by name. We really work hard to offer a warm and personal service, you’ll have your own account manager who you can call directly if ever you have a question, concern or need to make any alterations to the way your service works. Your account manager will work with you from the very beginning, understanding how we can shape our varied services to best meet your needs.

Trust us with your customer calls – CSnotepad is an East Sussex business, based solely in East Sussex, hiring only local staff, entrusted to answer calls for a huge range of Sussex companies. We’re here to offer you an approachable, reliable and professional local service.

For more information about the services we offer you can chat to a member of our team today on 01273 741400.

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Call 01273 741400 or email
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD