CSnotepad – Acting as Your Central Receptionist Wherever Your Team Members are Based

Tuesday, October 30th, 2018

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Does the success of your business depend on a team of people who are based or spend much of their time outside of the office? Never has home working been so common, but how do you go about ensuring that wherever your team members are, they’ll always receive the incoming calls they need to?

Let CSnotepad act as a a central receptionist for you, directing all of your incoming calls to the person best to deal with them.

A small team of customer service advisors will be trained and assigned to your business, answering each of your calls with your personalised business greeting and asking the questions agreed with you in your own tailor-made script. Once we have the information we need from the caller, we can put them on hold while we contact the best person to handle their enquiry. Perhaps you’d like product enquiries transferred to one member of your team, while bookings or purchases directed to another. Our central reception service acts just as your own in-house receptionist would, so there’s never any pressure to take the call if it’s not convenient, we can simply take a message and inform the caller that you’ll get back to them as soon as possible.

So why not hire your own receptionist?

Avoid the time and stresses of advertising, interviewing, hiring, training, finding office space, buying equipment, paying a salary, national insurance, pension contributions, finding alternative cover during spells of sickness or holiday…need we go on! With your team at CSnotepad you’ll know that your calls will always be answered – with multiple lines your important clients and potential customers wont get an engaged tone. Each call to your business will be handled professionally by a friendly customer service advisor who’s familiar with your business – your callers will have no idea they haven’t reached your business directly.

Our call agents can direct your calls to any number you choose, whether it’s to a mobile number, extension number, home landline, branch number or customer’s site. Changes to your script can quickly and easily be made as and when you need them, altering how and where your calls are directed. With CSnotepad you’re always in full control of how your calls are handled.

Call us today to discuss how we can act as a central reception for your business on 01273 741400.

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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD