A Call Plan That’s as Flexible as Your Business Needs

Monday, September 10th, 2018

flexible image

Is our flexi-plan right for you? Answer YES to any of the following?…

Is your business seasonal?
Do you close your business for periods of time each year?
Does the number of calls you receive vary greatly from month to month?
Do you run large marketing campaigns?
Do you only need call support when you’re away on holiday?
Do you want a call support team ready only when your own team is stretched?

Just like a mobile phone contract, a standard subscription with us gives you a call quota each month, you choose the subscription that best meets the number of calls you usually receive. However, if the number of incoming calls you receive changes greatly from month to month, or you simply only need call support during certain periods, you soon find that your monthly subscription goes unused and your call credits go to waste. Don’t be disheartened…

With our continued aim to shape our service around the changing needs of our customers, we now offer an Annual Flexi-Plan that gives you your entire years call quota at the start of your 12 month period. They’re yours to use as you choose, use them all in the first month, or all in the least week if you choose. Keep them on hand for your summer holiday, or to cover unexpected staff sickness when your team is stretched. It’s up to you how and when you use them – you have a full 12 months.

Here’s a quick example of how it works:
With our usual Advanced Plan subscription a business would pay £270 and receive 200 call credits a month. If they don’t use all of their credits, they are lost each month. On our Advanced Annual Flexi-Plan you would pay £3240 (12 x £270) in advance for 12 months, and you then have the full years call credits (12 x 200 credits) added to your account to use whenever you need them throughout the 12 month period.

Annual Flex-Plans suit a huge range of businesses, for a huge range of reasons, it doesn’t matter why you think it might work for you, if it’s the solution you’ve been looking for just give us a call and chat to a member of our team.

01273 741400 to find out more about our Annual Flexi-Plans.


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