Wherever Your Business is Based, You’ll Always Receive a Personal ‘Local’ Service from CSnotepad

Monday, July 30th, 2018

map of the world with pointers

With telephone answering there really is no geographical limits, and the quality of the service you receive from us will never vary based on your location. We have customers all over the UK, and all over the world!

If you run a business that prides itself on a very personal service and the recognition of your loyal customer base, don’t limit your search for a call handling service to just your local providers. Don’t assume that just because they’re local your priority for a personal service will be their priority. Your customers deserve more than just a local accent,

At CSnotepad each and every one of our customers benefits from our advanced caller recognition software which allows us to build up a database of your frequent callers. We know when your loyal customers are calling, we can greet them with the same recognition and warmth of service you would. You’ll have a small team of customer service advisors assigned to your account, and they’ll  become familiar with your business and your callers, your frequent callers will even get to know them too!

We understand that some businesses choose to use a local business because they feel reassured that should there ever be a problem with a product or service, the business is close by to deal with the issue face-to-face. However, our more distant customers know that if they need us, we’re always available to answer any queries or deal with any concerns – however small. Whether it’s easier for you to communicate by phone or email, we’re always on hand to help.

If you’re based in another country and another time zone, take advantage of the time difference and use our service to take calls outside of the working hours of your in-house team. What a way to boost your customer service and stand out from your competitors!

All of our customers know that their calls will be answered by an English speaking customer service advisor based in our sunny office in Brighton & Hove. Every one of our advisors speaks clearly and is friendly, polite and professional. We never send your calls abroad and we’re confident that your extended team at CSnotepad will appear as though part of your own in-house workforce – wherever you’re based!

For more information, or to simply have a chat about our services, call a member of our team today on 01273 741400.


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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD