We’re always on the lookout for people that have the right mindset to be a real credit to our team. A positive ‘can-do’ attitude, a willingness to offer great service as standard, a dedication to the role and appreciation for the important part you play within the bigger team are key traits we look for.

Your role will involve handling customer service calls on behalf of our varied and growing client base. You’ll be taking messages, connecting calls through to customers and sometimes processing orders. You’ll never have to make sales calls and we’re never involved in cold calling.

It may sound simple, but we’re looking for a smiling and optimistic team member who has a positive affect on the team. We need you to be polite and friendly, speak and spell to an acceptable level and have basic computer skills. We run a very straightforward and honest business, we expect our call team to work hard when we’re busy, but when we’re not, we like to give you the freedom to relax, use the internet, read a book or study.

If you’re keen to progress, we’re always keen to promote from within, and we’re quick to acknowledge and reward a pro-active approach. We’ll involve you in staff training, team leading and support roles if you show yourself to be a hard worker. Giving you additional responsibilities and ownership within the team will quickly be reflected in your pay.

We’re proud to say that we’re expanding fast so more diverse roles are already being created – starting as a receptionist could be just your first step with us.

If you feel that CSnotepad could be the team for you, even if you have a strong skill-set that slightly differs from the role we’re advertising, get in touch, we’d love to hear from you: careers@csnotepad.co.uk