CSnotepad Sussex Based Call Handling – a Service with no Geographical Limits

Sunday, December 24th, 2017

map and compass

Wherever your business is based, you’ll always receive a personal ‘local’ service from CSnotepad.

We’ve been running for over 10 years with a carefully selected team of professional customer service advisors working from our Brighton & Hove office. Each of our customers receives a tailored service; you are assigned an account manager who will work with you to ensure our service meets your needs, whether you’re a small family business or a large national organisation.

Many of our customers are local to our Brighton & Hove office, and it’s always great to get the support of businesses in the Sussex area. But with telephone answering there really is no geographical limits, and the quality of the service you receive from us will never vary based on your location. We have customers all over the UK from Edinburgh to Exeter, and all over the world from America to Australia. We understand that some businesses choose to use a local business because they feel reassured that should there ever be a problem with a product or service, the business is close by to deal with the issue face-to-face. However, our more distant customers opt for service quality over the locality because they know that if they need us, we’re always available to answer any queries or concerns. Whether it’s easier for you to communicate by phone or email, we’re always on hand to help.

If you run a business that prides itself on a very personal service and the recognition of a loyal customer base, don’t limit your search for a call handling service to just your local providers. Don’t assume that just because they’re local your priority for a personal service will be their priority. Your customers deserve more than just a local accent, search a little further afield to get the right service for your business. At CSnotepad each and every one of our customers benefits from our advanced caller recognition software which allows us to build up a database of your frequent callers. We know when your loyal customers are calling, we can greet them with the same recognition and warmth of service you would. You’ll have a small team of customer service advisors assigned to your account, and they’llĀ  become familiar with your business and your callers.

All of our customers know that their calls will be answered by an English speaking customer service advisor who speaks clearly and is friendly, polite and professional. We never send calls abroad and we’re confident that your extended team at CSnotepad will appear as though part of your own in-house workforce – wherever you’re based!

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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD