Monthly Archives: August 2017

Calling All Start-Up Businesses – We’re Here to Help You Grow

Thursday, August 31st, 2017

Calling all new start-ups – we just want you to know we’re here if you need us! Starting a business doesn’t have to be a single handed struggle, you’re not alone and you definitely don’t have to juggle it all. When you’re ready there’s so many ways a virtual receptionist service like ours can help you without the high financial burden of hiring your own staff. Find out more about our services in this short blog.

start up image

When you start a business no one tells you that you’ll have to think on your feet and become competent in every element of business management if you want to get your start-up off the ground with minimal overheads; from customer service, marketing, website, SEO, graphic design, and accounting, the list goes on! Getting a handle on all components of running a successful business requires a great deal of time, focus and determination. You should never believe that your business needs to be pulling in huge sums of money before you can justify paying for a helping hand. We’re not suggesting you hire staff, that’s too costly, time consuming and frankly unnecessary for most start-ups. Instead we recommend you turn to the varied and professional services offered by a virtual receptionist company. A team of staff, trained on your business are there when you need them, affordable and reliable. Use a virtual receptionist company to take some of the load and provide you with the time to focus on the areas of your business that really need you. At CSnotepad we can even supply you with a virtual phone number and virtual address to help you appear more established to your potential clients. This is particularly helpful if you’re running your business from home, it can help you to manage the separation between your home and work life (for more information on this read our blog ‘Create a Professional Guise’).

Send the time consuming tasks our way – that’s what we’re here for. Let us take your incoming calls, let us handle your general enquiries, let us book in your appointments, we’ll even process your orders. If we took all these tasks off your hands, think about the possibilities, suddenly you’re free to focus on the areas of your business that really need you.

With CSnotepad we shape our services to fit your needs. We know that every business is different so we aim to provide help where you need it most, when you need it most. Talk to one of our team on 01273 741400.

Why Brighton & Hove Staff Work for Us!

Monday, August 28th, 2017

brighton image

It’s neither chance nor the draw of extra sunlight hours that led us to base our business from Brighton & Hove! For us Brighton & Hove proved attractive as it offers a great bank of people renowned for their tolerance and diversity from which to build our workforce. We seek out staff that not only meet with our business goals but also share our wider beliefs and environmental obligations, ultimately forming a workforce that we’re proud of.

Brighton & Hove is well known as a happy and welcoming seaside resort, this is predominantly down to the people that choose to make it their home. Showing admirable traits, our workforce encompasses the area; they are happy, polite, tolerant, open to change and embracing of others no matter their views or background.

We’re proud of the forward-thinking mentality of the people that work with us. Conscious and proactive in green initiatives, Brighton Pavilion constituency was the first to elect a MP for the Green Party in the United Kingdom. Closer to home we’re proud to say that this ‘green’ dedication has shown itself through the efforts and ideas our staff bring to our office to reuse, recycle and minimise our paper usage.

These are the people representing your business and dealing with your customers – we’re proud to have them at the forefront of our business and you should be too.

Would you like to learn a little more about how we choose the advisors that deal with your phone calls? Read our short blog ‘About Your Team‘.

Sun Loungers, Beach, Deck Chair, Sea, Sun Lounger

Now is an Expensive Time to be Hiring – Get to Grips with the Real Cost of Staffing

Wednesday, August 16th, 2017

As your business grows the need for staff becomes more urgent, and although you may have factored in a new salary into your expenses, have you really thought through the overall cost of hiring staff- it’s higher than you think?!

hiring image

Have you gotten to grips with the true cost of hiring a new staff member? Having a clear and accurate view of your financial obligations when it comes to hiring is essential if you’re not to overstretch yourself and put unnecessary strain on your business.

There’s the obvious initial costs such as advertising your new role, training, office space and new equipment, then ongoing costs such as maternity, sick days and holiday. However, until you hire your first member of staff you may not be aware of additional costs imposed by the government for employers.

As an employer you are obligated to pay National Insurance for each member of staff you employ, Class 1 National Insurance standard rate is currently at 13.8% of their wage, this has to also include any bonuses or overtime.

As part of the newly introduced pensions scheme, all employees are now automatically enrolled in a company pensions scheme. As an employer you now have to pay 1% of your employee’s monthly wage into a pension. From April 2018 your contribution will increase to 2% and then 3% in April 2019. All staff (unless they are self-employed) will be automatically enrolled into this new workplace pensions scheme if they are over 22 and earning over £10,000, even if they only work part time for you. Also be aware that those earning under £10,00 have the right to opt in too!

A great little article from the Undercover Recruiter states that if you budget for the UK average salary of £27,600 for a new recruit, you’ll actually end up paying something closer to £50,000!

Daunted by the prospect of hiring, it’s worth considering a virtual receptionist service which allows you to benefit from a team of trained staff without worrying about the financial obligations beyond a simple and predictable monthly subscription cost. No hiring and training stresses, sickness and holiday hurdles or costly employer obligations.

Our professional team is based in Brighton, we can handle your incoming calls, make simple outgoing calls on your behalf, manage your diary and even take payments and process orders. We’re a helping hand when you need it most – without the financial strain.

To find out how our service can help your business call one of our team on 01273 741400.

Love Our Service? Fancy Using us for Free? Become a Referrer for Our Business

Tuesday, August 8th, 2017

Love our service as much as we do? Become a referrer for our business and we could even end up paying you for using us!

handshake icon

Do you have an impressive network of business contacts? Perhaps you attend a lot of networking events, or regularly attend business socials where you can build new working relationships with a cross section of industries? Maybe your business allows you to reach out to a huge array of other businesses, or perhaps you just know a lot of people who you feel would benefit from our services. Let your networking skills start rewarding you!

If you use our service, if you feel that our service really helps your business and you feel that you could confidently recommend us and the merits of our virtual receptionist services to others, we’d love for you to sing our praises! We don’t expect you to  pester people, or offer the hard sell, you just need to talk positively about your experience with us and target other businesses that could stand to benefit from our services.

Who should you target? It doesn’t matter what industry they’re in, or where in the country they’re based, whether they’re a sole-trader or nationwide company, we have the staff and professionalism to support any business by tailoring our services to their individual needs.

If you feel you could send a stream of new customers our way, we’d like to say thank you. You’ll receive 15% of the monthly spend of anyone you refer, this will come straight off your own monthly spend with us. This means that for each and every customer you refer that signs up with us, you’ll receive 15% of each and every spend they make with us, for each and every month that they’re with us! There’s no cap, no sneaky terms and conditions, once you’ve referred a few new customers, you could find that your referrals pay for your entire monthly subscription with us. More over, with enough referrals you could find we end up paying you to use us!

For more information, just drop us an email:, or give us a call: 01273 741400.

Recent Posts


Good News Surveyors – Announcement on Fire Safety Hopes to Bring Common-Sense back to Market & Save Flat-owners from Unsaleable Cladding Nightmares

How to Effectively Use Social Media Hashtags – Tips for Marketing Drives

Private Teachers, Tutors and Course Providers – 3 Top Tips for Your January Marketing Push

Get Your E-Shop January Sale Ready in 6 Simple Steps!

£50 for You and £50 for Them – Every Time You Refer a Friend to CSnotepad


Blog topics




Call 01273 741400 or email
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD