CSnotepad: Our Message Guarantee to All Our Customers

Tuesday, July 18th, 2017

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We’re proud of the service we offer. We’re an established business that started in Brighton over 10 years ago, and we’re so pleased to say that many of our current customers have been with us since the very beginning. Through hard work, persistence and working closely with our customers we’ve shaped our service into something that we believe suits the challenges of businesses large and small, local, national and international, and from any conceivable industry – however niche.

Our great reviews on platforms such as Google reflect how well we’re doing, but should you feel that we haven’t quite met the high standards you’ve come to expect from us we offer an industry leading ‘message guarantee’ to each and every one of our customers. This means that should you ever spot a mistake in a message you receive from us regarding your calls (after all we’re only human!), we’ll re-credit you for the call. We understand that errors however small can have a big impact on your ability to make sales, grow your business and build your customer service model. By notifying us of any mistakes, not only will we put the mistake right and re-credit you with the call, we’ll also look to improve our systems so it can’t happen again.

Staff training is an area that gets a lot of our time and attention, and our generous staff incentive programmes ensure that our call agents are rewarded for the great service they offer your customers. With the commitment and focus your business receives from our staff, we’re confident that our service wont let you down – our message guarantee is simply there to prove it!


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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD