How to Set Up a Call Divert on Your Android Phone

Tuesday, April 11th, 2017

Call forward or call divert is a very useful tool, whether you’re looking to divert calls back to the office during your holiday, divert calls to your landline if you have no reception at home, or divert to a telephone answering service like ours on a regular basis. Call forwarding gives you control over when calls will disturb you, while still giving you the freedom to carry your phone and use it for making calls. Android gives you enough call forwarding options to really make a difference to the way you handle your incoming calls.

android phone

Forwarding your calls from an Android phone isn’t tricky once you know how. In this blog we’ll take you through it step-by-step!

  • Go into the ‘Phone App’ on your phone
  • Tap on the overflow icon which is shown as 3 vertical dots
  • Choose ‘Settings’ or ‘Call Settings’
  • Tap on ‘Call Forwarding’

You will now have 4 options to choose from:

1) Always Forward: This will forward all incoming calls to the number you specify, your phone will not ring.
2) Forward When Busy: Calls are forwarded when you are already on a call.
3) Forward When Unanswered: Calls are forwarded whenever you don’t answer them.
4) Forward When Unreached: This will forward your calls if your phone is off, you do not have signal or have placed your phone in airplane mode.

All the above options except ‘Always Forward’ are usually enabled and diverted to your voicemail, you can however through these options divert them to any number rather than voicemail.

  • Set the forwarding number. Here you will type (or change) the number you would like your calls diverted to, don’t forget the area code if it’s a land line.
  • Press OK – a small phone icon with an arrow should appear at the top of your screen indicating that a call forwarding action is active.
  • To cancel your call divert just select ‘disable’ in the step when you typed the forwarding number.

If you have any problems setting a call divert you may need to call your provider.

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