Add Personalised Hold Music to Your Telephone Answering – Free of Charge

Monday, April 24th, 2017

Did you know that when you use our telephone answering service, adding your own hold music to your account is included in your monthly subscription price?

music notes icon

Whenever a person calls you and has their call placed on hold, perhaps while we try to patch their call through to you, or while they’re briefly waiting for their call to be answered, you can have your own hold music playing on the line at no extra fee.

2 Great reasons to add your own business hold music

  • Although nobody likes having to wait on the line, it’s often necessary to offer the very best customer service. Add your personalised hold music and use this as your opportunity to further market your products and services. Use it as a platform to remind customers of your core values, to encourage them to follow you on social media, or tell them about new and exciting developments that they should look out for in the coming months.
  • Hold music further conceals the fact that you’re using a telephone answering service. We pride ourselves on making our service as seamless as possible, your callers have no reason to question that they haven’t reached your own in-house team. We know how important it is for your customers to feel that their call matters, and we know that as a business owner you want each call answered promptly and professionally. Adding personalised call music is just another way we offer tailoring of our service to better match your own customer service model.

If you already use our service, talk to a member of our team today about how to add personalised hold music to your account on 01273 741400. We’re always happy to offer advice and guidance with getting this feature right for your business.

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Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
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  • Brighton
  • East Sussex
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