Let our telephone answering service become a part of your team and offer you reliable, professional and fully trained staff without the demands that come with employing your own.

FULL CONTROL
Be in full control of when you divert your calls to us and how you’d like us to handle them. Work with your own account manager to tailor the script used by your team of call agents to answer your calls. Choose to divert all your calls all of the time, just during your busiest times or when you need a hand coping with unexpected peaks in call volume.

SEAMLESS INCORPORATION
When a customer’s call reaches us rather than you, we strive to ensure that the customer receives a seamless experience that mimics your own. Your tailored script will reflect your own customer service model whether you’re a large multi-site business, a soletrader or a small family run business, we ensure that your customers have no idea that they haven’t reached your own inhouse team. We use only the most up-to-date technology that allows our call agents to recognise your important customers and frequent callers so that these customers feel the recognition that they deserve.

SIMPLE FROM THE START
Unlike other telephone answering services we start with your needs. What problems would you like our services to solve? Where do you feel you and your business would benefit from our support? Your personal account manager can work with you every step of the way to get the service performing just as you want it. No tricky set-up, just a simple number to divert to and support available whenever you need it – just pick up the phone or drop us an email.

For more information talk to us on 01273 741400 or visit our website here.