We Build Our Business Around Your Needs – Why We’re the Missing Piece to Your Business Jigsaw

Friday, January 6th, 2017

Unlike most service providers, we understand that your business isn’t like other businesses and that your needs are unlikely to fit into predefined service templates.

puzzle pieces

At CSnotepad we start with you, when you show an interest in our services we never try to mold your needs to fit our plans, instead we shape our services to meet your needs. We wont trick you into taking services you don’t need just to supply you with the services you do need.

Through our website and downloadable guide we outline a selection of the ways our services are most commonly used to support our customers. This gives you an indication of what our skilled agents can do to assist you and your team, but these are simply suggestions and we encourage you to talk to us about your support needs, however small or large scale, however bespoke you might consider your needs to be.

Here are a few examples of the ways we help our existing customers to run their business, grow their business, improve customer service and better manage their time.

Run an online business – you can use us to handle all of your phone orders or simply use us as overflow during your busiest times when your call agents are unable to handle the call volume. Our call agents can take your calls, seamlessly acting as members of your own team, even processing orders and taking payments through your own online system.

Self-employed sole trader – hairdresser/decorator/consultant for example, focus on what you do best and leave us to take you calls while you’re out working. Don’t juggle calls while you’re on a job, let us answer as your personal receptionist, not only ensuring that you never miss a possible job, but that you appear more professional and established to anyone enquiring. Not only can we answer your calls but we can manage your diary, scheduling in meetings and appointments directly into your online diary.

Starting a new business from home – desperate to produce a professional image but you’re relying on your mobile phone and having to give your residential address to clients and suppliers. Use the services of a virtual receptionist like CSnotepad to mask that your business is based at home. We can provide you with a virtual landline number which is exclusively yours, you can use it on your business cards and give to your clients. This number can be answered on your behalf by our call agents, or diverted straight through to your mobile for you to answer. No more using just your mobile number which may make you look transient and less professional. We can also register your business at our business centre address, allowing you to use the address as your own, you can collect your post or have it forwarded to your home address.

An example of just a few of the ways we support the wide variety of businesses that use us, no matter their size or complexity. Talk to us about your needs, where you feel we could make a real difference to your business, and let us work with you to supply you with the best solution. You can work with your personal account manager, we’re even happy to form tailored services to make your plan with us as unique as your business.

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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD