There are several reasons why you might want a bigger workforce; the obvious reason is that your business is growing and you are struggling to satisfy the demands of your customers and maintain the high customer service levels you pride yourself on. Another common reason for wanting a bigger workforce is to appear a larger business in the eyes of your potential customers. Whether it’s right or not, the more people you employ the more established, respected and trustworthy your business appears and this could be the difference between a potential customer choosing you over a competitor.

Growing your workforce isn’t easy, firstly there’s the obvious cost implications, can your business really support several new salaries? What about space, will you need to move into a larger office with a higher rent each month, will it require more desks, more computers? Then there’s the time implications; can your business spare the time required to advertise, interview and train new staff?

Let our staff become your staff, let us do the hiring and training, let us house your new workforce in a comfortable office with state-of-the-art hardware and software, and let us pay their wages and ensure that they’re always there to support you and your business when you need them. Let our workforce pose as your workforce, seamlessly acting as members of your own in-house team helping you to appear well established within your industry.

With a virtual receptionist service such as csnotepad, you can reap the rewards of having a team of trained call agents ready and waiting to take your customer calls, your general enquiries, even processing your orders and managing your diary. We work with you to write your perfect script, ensuring that each call is answered with a personalised and professional greeting tailored to your business, and dealt with in a manner that perfectly reflects your business image and your customer service model. Your call agents ask the questions and take the details that matter to you, allowing you to return, answer or redirect calls at your convenience. You’ll have your own account manager – someone you’ll know by name that you can turn to for advice or help tweaking the way your new team support you and your business.

For more information on growing your workforce with csnotepad call us on 01273 741400.

It’s all good and well turning to business leaders and inspirational thinkers for words of wisdom that might help guide your approach to business. But sometimes the odd Hollywood blockbuster can really hit the nail on the head when it comes to thought provoking lines that truly make a difference. Have a read through our top 15 quotes that have their place in life and business…

“I know what I have to do now, I’ve got to keep breathing because tomorrow the sun will rise. Who knows what the tide could bring?” Cast Away

“Sometimes it is the people who no one imagines anything of who do the things that no one can imagine.” The Imitation Game

“There should be no boundaries to human endeavour. We are all different. However bad life may seem, there is always something you can do and succeed at. While there’s life, there is hope.” The Theory of Everything

“Do, or do not. There is no try.” Star Wars: The Empire Strikes Back

“We are who we choose to be.” Spiderman

“Don’t let anyone ever make you feel like you don’t deserve what you want.” 10 Things I Hate About You

“You cannot live your life to please others. The choice must be yours.” Alice in Wonderland

“Great men are not born great, they grow great.” The Godfather

“This sh*t’s chess, it ain’t checkers!” Training Day

“The loudest one in the room is the weakest one in the room.” American Gangster

“Even a good decision if made for the wrong reasons can be a bad decision.” Pirates of the Caribbean

“All we have to decide is what to do with the time that is given to us.” Lord of the Rings: The Fellowship of the Ring

“Some people can’t believe in themselves until someone else believes in them first.” Good Will Hunting

“What we do in life echoes in eternity.” Gladiator

“Every man dies, but not every man really lives.” Braveheart

“The flower that blooms in adversity is the most rare and beautiful of all.” Mulan