Nervous about outsourcing your telephone answering?

Thursday, February 5th, 2015

If you’re a sole trader or run your own small business, you may think that between your mobile and voice mail services, you’re coping just fine with the amount of inbound calls you get.

But if you’re completely honest, you’d probably admit there are times when you’re travelling, stuck in meetings or otherwise occupied, when you can’t always get to the phone. Plus, there’s that list of people you’ve got to call back, when you’ve got a million other things to be getting on with…

Did you know that 75% of first time customers who reach a voice mail message hang up and try elsewhere?

Perhaps you’ve considered using a virtual receptionist or telephone answering service, but you’re worried that you’d have to hand over amounts of cash, or that another company would be representing your business.

It’s understandable that you’d worry; after all, this is your livelihood, and you’re the expert. We know that delegating and outsourcing can be difficult.

That’s why we’ve designed our services to give you maximum peace of mind, and made our services available at a low cost, on a flexible basis. There are no setup fees and no long contracts; we just ask that you pay one month’s charges in arrears, and give us two months’ notice if you’d like to cancel the service. We’ll send you your current statement along with your daily summary report by email each day, so that you can stay in charge of your bills and see exactly how many of your telephone calls we’ve handled.

At CSnotepad, we believe that a virtual receptionist is an extension of your business. We understand that it can be hard to let go, and so we’ll make sure that our dedicated team are fully trained on your account. They can do more than simply answer telephones, as well – we offer customer service and order processing packages, too.

To find out more about our Sussex based telephone answering service and how it could make your business more successful, contact us today on 01273 741400 or email

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Call 01273 741400 or email
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD