Look and sound professional for less with a telephone order taking service; by CSnotepad call answering service of Brighton, East Sussex

Tuesday, August 12th, 2014

Interested in using our order taking telephone answering service? Click here.

Running a business can be expensive, which is why an increasing number of companies and start-ups are opting for virtual services. This can include a virtual message taking service, a virtual order taking service, or both. These days, there are many reasons for companies to keep their costs down and use all the resources available to them in order to stay on their toes and ‘work smarter’.

Have your calls answered professionally

Most businesses will have a website where potential customers can find out about their products or services, and even make orders, but many people still prefer the ability to call up and talk to a real person who can answer their questions and set their mind at ease about their order or purchase.

There are many other benefits to having a virtual order taking service, such as having your sales calls answered by friendly human in a professional and timely manner, without you having to go through a lengthy hiring or training process with physical time in the office.

The illusion of size

Another great benefit of having a telephone order taking service is the illusion that your business is bigger than it is, giving you an edge over your competition and presenting your customers with an image they can trust. After all, who wants to be put on hold for 20 minutes while customer service and sales representatives scramble to answer all your calls, or even worse, juggle calls with physical customers?

Save money

Employing full or part-time staff to take care of sales can be costly. A virtual telephone ordering service will help you cut back on costs, as you won’t have to worry about hiring and training employees to answer the phones, and will provide you with an affordable and professional service immediately.

‘Work smarter’

With the low-cost telephone ordering side of your business taken care of, you and your team will be able to use your time and resources towards developing the business, while optimising profits and your time.

Interested in using our order taking telephone answering service? Click here.


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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
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  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD