CSnotepad virtual receptionists of East Sussex share: How a telephone order taking service can benefit your business

Tuesday, July 22nd, 2014

Interested in using our order taking service? Click here.

First impressions can count for everything when it comes to good customer service, and many customers still prefer to speak to a real person when making an order. A professional telephone order taking service provides you with a dedicated team ready to answer your calls and take orders at a moment’s notice, to ensure you’re always giving the best impression to your customers.

Here are just some of the other great benefits you can expect from a virtual order taking service:

Instant team

If you’re a small company, chances are you won’t have the time to go through a rigorous employee selection process and then having to train up your new employees. With a telephone order taking service, your calls will be answered by professional, experienced virtual receptionists who will be familiar with your company name, products and order system.

Never miss a call

If you run a busy office, your staff may not always be able to answer the phone on time, with calls ringing out or customers turning elsewhere when their order cannot be taken straight away. With a dedicated telephone order taking service, your customers will always be able to get through to a friendly and efficient professional who is ready to take their order.

No call-waiting

Customers quickly get fed up waiting in virtual queues whilst listening to classical music and being told they’re fifth in-line to be answered. With a dedicated telephone order taking service, your customers will always have their calls answered quickly and efficiently.

Increased productivity

With customer orders taken care of, you and your team can focus on other aspects of the business without the strain of always having to answer the phone. Focus on areas such as marketing, product or service development, and furthering the business.

Business growth

A professional telephone order taking service can help your business to grow and flourish, whilst providing a solid reputation for your company to build on. Your customers will keep coming back, and you can focus on providing the best quality products or services.

Contact us

For more information on how a virtual order taking service can help you, contact CSnotepad today. We’ll be happy to help.

Interested in using our order taking service? Click here.

  • Comments Closed

    Sorry, but comments are closed.

Recent Posts


What is a Telephone Answering Service?

Help for Your Business While Staff are Furloughed

How to Work & Answer Your Phone at the Same Time – Telephone Answering Service from CSnotepad

Office Address for Rent! Perfect for Home Business Start-Ups

Telephone Answering Without a Monthly Contract – Flexible Plans without a Subscription from CSnotepad


Blog topics




Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD