Five attributes to look for in high performing employees shared by CSnotepad virtual receptionists of Brighton & Hove, Sussex, South East, UK

Tuesday, March 4th, 2014

Interested in using our virtual receptionist service? Click here.

With so much attention paid to business models in the startup world, it can be easy to overlook the vital importance of great people to the success of a company.

“What I’m interested in is investing in people.” – Arthur Rock

Ownership and pride: “Run the mile you are in.” No matter your current job or where you are in your career, are you focused and engaged and do you take ownership? Do you have pride in what you are doing? Do you have pride in your colleagues and your company? “Run the mile you are in” applies not only to distance running; it applies to life, and it applies to-how you will succeed – or not – as a teammate in business.

Work ethic: The valued employee is not only the one willing to work hard; they are the employee who searches out ways to contribute most. They should have a work history of having demonstrated not only a willingness to contribute, but a desire to lead, come up with their own and to grasp fully the feeling of pride in their accomplishments.

Teamwork: So much of what we do involves collaboration that we must have team players across our business. You want people who are selfless and put the interests of the company above their own and are eager to share information and help their co-workers.

Horsepower: Take intelligence over experience any day of the week. Job descriptions alone can intimidate a lot of people, particularly younger people, who often feel that they lack the experience that the job description suggests they will need. That’s unfortunate as most of the time intelligence trumps experience. An intelligent candidate can quickly learn a job and frequently ends up doing it better than someone (less intelligent) who has been doing a similar job elsewhere. Experience is certainly valuable, but brains are the horsepower that drives the business.

Integrity: This is an attribute that is not always easy to flesh out, but is also too important to gloss over. Try to gauge integrity by looking at difficult decisions employees have had to make or ethical dilemmas they’ve faced and their decision-making process.

Of course, every company wants stellar employees who are impactful, high performers. Identifying those high performers, however, takes hard work in recruiting, screening resumes and interviewing. If you find this process tricky or are a smaller company with fewer employees, consider the benefits of hiring a virtual receptionist from CSnotepad of Brighton & Hove, Sussex.

Furthermore, looking for high performing employees within customer service doesn’t mean that you have to hire people yourself. What you can do instead is outsource to a leading virtual receptionists such as ours who always hire outstanding employees. You need not worry about how well your company is being represented, as we keep our employees happy, so they in turn can make your customers happy.

Our Brighton & Hove, Sussex based virtual receptionists take pride in their work and always work for the interests of the company we are representing. So if you need help handling your incoming calls, managing your orders or ensuring you never miss an important call by utilising our call patching service, a telephone answering service may be exactly what you need to help support your business. Call us on 01273 741400 to find out more!

Interested in using our virtual receptionist service? Click here.

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