Attitude is a choice so choose wisely shared by CSnotepad call answering service of Brighton & Hove, Sussex

Tuesday, October 29th, 2013

Interested in using our call answering service? Click here.

In order to be a master communicator, you must always maintain a positive attitude no matter what. Situations arise which serve to remind us time and time again that attitude shapes the outcome of everyday dealings in huge ways. Our virtual receptionists at CSnotepad know the importance of attitude, especially over the telephone. Our call answering services provide the perfect solution for business owners when it comes to having a capable, professional and positive person to answer their business line.

Having a positive attitude no matter what is thrown at you the other side can be difficult to maintain. Important traits that we consider for an excellent telephone answering attitude are as follows:

1. Having good listening skills- You have two ears and only one mouth for a reason. Those who choose to use their ears more than their mouth usually gain more valuable information than those who don’t.

2. Thanking people- Simple and obvious, but so often overlooked!

3. Enjoying being someone who helps people- This trait is very difficult to fake. A sincere love of helping others is an unbeatable complement to a hard and focused business drive.

4. Being trustworthy- It’s a proven fact that it’s much harder to re-gain trust after it is lost – choose the path of trustworthiness.

5. Being sincere- Sounding overly happy will sound sarcastic. Again find that part in yourself that really and genuinely wants to help others.

6. Being enthusiastic/motivated- Always consider your own internal motivation and drive to succeed.

Communication will not be every entrepreneur’s strong point. That is where a call answering service could benefit you hugely. Our virtual receptionists make a conscious effort to be aware of our attitudes at all times. We know what it is like to be at the receiving end of someone with a bad attitude and therefore also know how a positive attitude can help turn a conversation around with even the most difficult person. Every customer should leave better and happier after coming to you, and that is what our Brighton & Hove, Sussex call answering agents strive to do on every one of our client’s calls.

Interested in using our call answering service? Click here.

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Call 01273 741400 or email
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD