CSnotepad of Brighton & Hove, Sussex telephone answering services: The start-ups best friend

Monday, July 29th, 2013

Interested in using our telephone answering service? Click here.

The media has been full of articles about small and medium businesses struggling to start up due to a lack of funding from the banks. This is obviously extremely detrimental to entrepreneurship in the UK.

However the government launched schemes aimed at tackling this. For example, The Funding for Lending Scheme (FLS), launched in 2012, aims to encourage banks to lend to small or medium-sized enterprises (SMEs) by allowing them to borrow more. The Bank of England recently announced that it is extending the scheme to end in 2015. Banks will be given greater incentives to lend by offering them cheap loans on the condition they pass them on to customers. According to the Treasury, new incentive measures are designed to encourage banks to lend more by allowing them to borrow an extra £5 (going up to £10) from the FLS for every £1 they lend to an SME.

Measures like these should start encouraging the expansion of small businesses in the UK again. It is hugely important to the economy that entrepreneurs are supported in the early stages of their businesses. Virtual receptionists can provide the perfect customer service solution for start-ups. A virtual receptionist will provide all the services that an in-house receptionist would but from a remote location, for example, telephone answering, outbound calls, handling customer queries, order taking and diary management.

Virtual receptionists, also know as telephone answering services have become an invaluable resource for new businesses wanting low expenses. Entrepreneurs can start from home without needing to hire staff. Businesses can essentially have someone on hand who is guaranteed to answer their calls 24/7 without having to hire a full time assistant. This removes the cost of hiring an additional employee and also avoids gaps in employment through holiday and sick leave. Avoiding the commitment of hiring a full time member of staff can be a huge weight off the shoulders for a newly starting company. Also there is no compromise in customer service quality as the virtual receptionist actions are specifically tailored to the individual needs of the company. The most crucial point is that a start-up business won’t miss a single one of those all-important client calls!

So clearly one of the biggest winners of the virtual receptionist industry is the start-ups, so if you’re a budding entrepreneur consider the impact that a CSnotepad of Brighton & Hove, Sussex telephone answering service could make to your company’s survival chances!

Interested in using our telephone answering service? Click here.

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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD