Monthly Archives: March 2012

Spring Clean Your Business – with Affordable Virtual Receptionist Solutions from CSnotepad.

Tuesday, March 20th, 2012

We’re not talking about donning an apron and brandishing a feather duster, although the first day of Spring is of course as good a time as any to tackle that teetering pile of dusty filing.

How about spring cleaning your entire business model?

Start with the obvious. Get filing and paperwork in order. Don’t forget electronic files too.

Does your office space work for you? Could it be time for a refit? Are you using the space as efficiently as you can? Make a floor plan and see where you could save space. Make sure your teams are placed to work together effectively. Continued reading >

How to Manage Your Diary, with a Virtual Receptionist from CSnotepad.

Wednesday, March 14th, 2012

Taking some time to manage your diary properly could save you hours in the long run.

Start with the basics. Take some time to schedule all of your regular weekly, monthly and annual appointments and tasks. This could cover everything from a Monday morning team meeting to an annual tax return.

Don’t limit this scheduling to business: add holidays, important home events and social reminders too. For example, school open days and family, staff and client birthdays. Some people even use this time to write two or three months’ worth of greeting cards too, leaving the stamped, addressed envelopes ready for posting out at the right time. Continued reading >

Telephone Answering, Diary Management and Order Taking Services – from CSnotepad.

Tuesday, March 6th, 2012

Letting the phone ring could mean just waving goodbye to your latest sale.

Whether you’re on the move, away on holiday or just plain busy, having to stop what you’re doing to answer the phone can sometimes seem like an annoyance. But it’s still very important. Even if your business has fully embraced ecommerce, you may find that your customers need to speak to somebody about a product or service before they buy.

There’s more to answering services these days than simply passing on messages – a good service will also provide diary management, and order taking. An answering machine service might be good enough for simply ensuring that no important communications or enquiries fall between the cracks, but investing in a full telephone answering service is the logical choice for businesses which need to provide effective customer services. Continued reading >

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