The holidays are over and it’s time to get back to business.
But before you start, why not take some uninterrupted time to make your plans for the year ahead. Using a Virtual Receptionist from CSnotepad to handle your incoming calls could allow you to take some quality time to really concentrate on planning goals, targets and budgets for your business in 2012.
1. Start by looking back at the past year. What worked? What didn’t?
2. What was the most profitable part of your business? How can you do more of it?
3. What wasn’t cost effective for you? Can you make it more profitable? If not, it’s time to focus elsewhere.
4. Now think about the future. Imagine you’re doing this exercise in one year’s time. What achievements would you like this retrospective list to feature? These are your goals.
5. Do you want to increase sales and grow the business? Or maintain the size of the business and focus on service and customer retention?
6. Take some time to call your best customers and say thank you. They will remember this.
7. If you’re looking to increase sales this is an excellent opportunity to contact old prospects and reconnect.
8. What new services would you like to offer?
9. Do you need to invest in new technology or staff? Use this uninterrupted time to thoroughly research the various options.
10. How are you planning to stay ahead of the competition? Now is the time to make marketing and social media plans and schedule some time for them throughout the year.
When you’ve finished – write your business objectives down and put them somewhere where you’ll see them every day. And remember, these resolutions are not supposed to be set in stone, so don’t be afraid to revisit them over the course of 2012. It’s always worth scheduling regular time to check on progress and make adjustments to your business plans as the year goes on.
With Call Handing and Virtual Receptionist services from CSnotepad you can always take uninterrupted time out to concentrate on running your business effectively without ever missing valuable calls.
