Planning a Christmas Holiday With Telephone Answering Services from CSnotepad.

Friday, December 16th, 2011

In this fast paced world many businesses no longer know the luxury of closing down for a week or two at Christmas, but for those that do, it’s important to keep focused over the holiday period.

That doesn’t mean slaving over a hot Blackberry at home and refusing to switch off at all, but rather putting the right preparations in place to ensure that you can relax, knowing that business is being taken care of. Planning your Christmas break properly will help to keep your customers happy and ensure that you’re able to enjoy your own time off.

Before you leave the office for the holidays, send Christmas cards or email greetings to your clients and suppliers. Make sure that they’re all aware of your holiday opening hours and who to contact in case of emergency. If possible, post full details on your company website.

Don’t let your cashflow grind to a halt. Make sure that invoices are sent out in good time and adjust payment dates so that they don’t fall due on bank holidays if possible.

If you’re closing your office for an extended period of time, check windows, alarms and insurance, just as you would when leaving your house unattended. Don’t forget to turn the heating down. But if severe weather is expected and burst pipes may be a problem, make sure it’s warm enough. Take a note of emergency telephone numbers for maintenance engineers and bring them home with you.

If you’re worried about taking a break from publicity and marketing or sales, remember that social media is your friend, especially when you’re out of the office. It’s simple to promote your business and even respond to customer enquiries from the comfort of your sofa.

For larger organisations, it’s a simple matter to take it in turns when holiday cover is required. That way everyone gets to take a break and clients don’t miss out. But what if you’re a sole trader or small business?

The usual advice to ‘leave an out of office greeting on your answering machine’ just won’t work for you. Are you brave enough to ignore your customers and sales leads for two weeks? Your competitors might not be.

If you’re considering an extended Christmas break this year, or even just need some help with call handling while the office is running on a skeleton staff, why not consider telephone answering services from a CSnotepad virtual receptionist?

CSnotepad Christmas Opening Hours:

Please note that we’ll be closed on the following dates:

Saturday 24th December
Bank Holiday Monday 26th December
Bank Holiday Tuesday 27th December
Saturday 31st December
Bank Holiday Monday 2nd January.

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Call 01273 741400 or email
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD