24 Hour Virtual Receptionists.

Wednesday, October 5th, 2011

Does your business operate on a strictly 9 to 5 basis? Really? Well, you’re in the minority. More and more companies are finding out that modern customers now expect round the clock service.

These days your clients will be used to a 24 hour, 7 day a week service from supermarkets, garages and online shops. They’ll expect to be able to do their telephone banking on a Sunday afternoon. They’re no longer accustomed to being told that things are closed, let alone at 5pm.

In an age where most consumers are used to being able to purchase goods and services online throughout the day and night, it’s a brave business that decides to switch off early.

What message do your customers get when your business is closed? Do they get through to an answering machine? Or your mobile phone, which is switched off because you’re at the cinema? Or in a restaurant? Or at a wedding?

Do new clients ever leave a message on your answering machine on Friday afternoon and wait patiently for your receptionist to get back to them on Monday? These days it’s more than likely that they’ll go elsewhere on Saturday morning and you’ll never hear from them again.

And what if you’re a service provider? Yes, you want to be seen to be available in case of emergency, but unless you’re actually running a 24 hour emergency response line you don’t want to be tied to your mobile phone all night and all weekend.

For many businesses, employing a receptionist to monitor the phones 24 hours a day is impossible. But CSnotepad now offer the option of upgrading your inbound call handling service to a 24/7 option. That’s your phone, answered by a trained virtual receptionist, 24 hours a day, 7 days a week. Your client need never know that they’re not speaking to a member of your staff and the call details will be forwarded to you by email or SMS, as you choose.

Leaving you free to relax and enjoy your weekend.

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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD