How to forward calls from an iPhone

Friday, March 18th, 2011

Call forwarding from an iPhone to a virtual receptionist service is one of the most useful features for business users. IPhone call forwarding is quick and simple, if you know how, and can be turned on or turned off at the touch of a button.

Enable Call Forwarding on an iPhone

If your call divert from your iPhone is currently switched off there will be no blue handset with an arrow icon on the display bar at the top, to the left of the clock.

To enable call forwarding from an iPhone:

  • Tap the Settings app. By default this is on the home screen.
  • Scroll down to the Phone menu option and tap.
  • Tap Call Forwarding.
  • Slide the OFF switch to ON.
  • The Fowarding To field will appear. Simply enter your virtual receptionist divert number in your instruction document. If forwarding from outside the UK, remove the first zero and use +44 (where + is the code to dial out of the country you are in, and 44 is the code to access the UK.)
  • When you’re done, tap the Call Forwarding back arrow in the top left hand corner to confirm.
  • In some versions the ON/OFF slider may have gone back to the OFF position. If so, slide to ON to activate.
  • A blue handset icon with an arrow pointing to the right will appear to the left of the clock on the top menu bar to indicate call forwarding is active.


Disable Call Forwarding on an iPhone

If your call divert from your iPhone is currently switched on there will be a blue handset with an arrow icon on the display bar at the top, to the left of the clock.

To disable call forwarding from an iPhone:

  • Tap the Settings app. By default this is on the home screen.
  • Scroll down to the Phone menu option and tap.
  • Tap Call Forwarding
  • Slide the ON switch to OFF
  • The blue handset icon with an arrow pointing to the right will disappear on the top menu bar to indicate call forwarding is deactivated.


For further help diverting calls to your virtual receptionist service call 01273 741 400 or 0800 849 3990.


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