Customer Service 01273 741400
Professional Image, Anywhere…
Enhance your business’s credibility with a prestigious virtual address. Whether you’re a start-up, freelancer, or established company, our service provides you with a professional location without the overheads.
Authorised and Regulated since 2007. Available for Personal & Business customers.
Approved for use by Bing Places, Bing Maps, DVLA, HMRC, Royal Mail and all reputable UK banks and building societies.
Our virtual address provides you with a genuine UK location in Brighton (East Sussex), allowing you to register it with banks, building societies, and Companies House as your directors’ address. You can proudly display it on your website, letterhead, and business cards. Additionally, use it for online listings with Trustpilot, Yell, and Bing Places, as well as for correspondence with suppliers, the DVLA, and government departments.
…the service includes use of our secure address in Brighton (East Sussex), full mail handling service (including ‘signed for’ service), international mail forwarding and post notification.
Complete our simple online registration form in under 2 minutes
Once signed up, you will receive a welcome email.
Your mail will be stored, forwarded or scanned and emailed to you.
In order to comply with HMRC’s anti-money laundering regulations we are required to hold proof of address for each named person on the account, irrespective of how your mail is handled. Please note that address documents should be less than 3 months old, and must show the account holder’s name. We are unable to accept credit card statements or mobile phone statements/bills as proof of address.
Whether you would like your post forwarded on, scanned and emailed to you or stored for collection at a later date, the cost of your virtual address stays exactly the same.
As part of your office address service we will hold a fully-refundable £40 security deposit on account. When you stop your service with us your security deposit will be automatically refunded back to you.
We apply a small charge for each item of mail that we receive and process for you; to sign-for (if necessary), identify, sort, insure whilst on the premises and prep for forwarding.
If you would like your mail forwarded on to you by post, we will charge:
Letters – £1.25 + postage
Parcels/recorded delivery – £2.50 + postage
If you would like your mail scanned and emailed to you, we will charge:
Per scanned page – £1.25
Parcels/recorded delivery – £2.50 + postage
If you would like your mail stored for collection, we will charge:
Letters – £1.25
Parcels/recorded delivery items – £2.50
£29.99 a month if you pay monthly or £225 for the year (equivalent to just £18.75 a month) if you pay annually in advance.
No, we only provide a virtual office address service from our head office, which is based in Brighton.
The minimum contract term is 2 months.
Your address can be listed online with Bing, Yell, Trustpilot etc, but following a recent Google update you can no longer list the address on your Google Profile.
Yes you can change how you have your post forwarded on to you at any time.
Please look at our ‘ID verification’ section above for full details.
If for any reason you stop paying for your service but have post remaining at the office, we must pay to have it securely destroyed at a cost of £40, therefore we hold a security deposit for this amount on your account whilst it remains active.
CSnotepad has been providing virtual address services to customers since 2007.
‘Your Name/Company Name’
The Offices – ‘optional’
57 Newtown Road
Brighton
BN3 7BA
Yes we can, you simply need to let us know that you’d like us to do this when you sign up for the address service.
Apart from the obvious, we also ask that no large parcels are delivered without prior notice. We typically define large parcels as anything over 50cm (H) x 50cm (W) x 50cm (D).
Yes you can, we also accept individuals, sole traders, charities, religions and political parties.
No you don’t, but if we deem your account to be high risk then as part of our HMRC anti-money laundering checks, we reserve the right not to approve a customers’ address service and instead issue them with a full refund.
We will politely let them know that you aren’t in the office today, take a note of their contact details and notify you that they popped in.
We include up to three names per account at no extra cost.
If you would like more than three names, then additional names can be added for just £15 per month per additional name.
You can purchase additional mailing names at £15 each per month.
You will receive an official welcome email within just a few minutes, after which you will be able to start using your virtual office address straight away.
The complete setup of your service can take from 4-8 hours however a customer will not usually be aware of this unless we require additional information from them.
Yes, once you have signed up you can use our address immediately, however we will not be able to release any post until we have received your ID and proof of address documents, along with payment for your service.
The Offices
57 Newtown Road
Brighton
BN3 7BA
Our address is a genuine UK office address, not a PO Box.
Yes we accept small parcels.
Yes we will happily sign for your post.
Yes, just let us know that you are going away and we will store your post for you until you return.
Yes you can use your virtual address as your registered office address with Companies House at no additional cost.
Post is forwarded daily as standard, however it can be grouped and sent weekly or even monthly if needed.
Yes, all email attachments are securely encrypted and require a dedicated password that’s unique to you in order to open them.
Yes we can.
We provide a fantastic service at a great price, always putting our customers’ first.
Kim Hayes
Rob Hall
John
Mike Ganson
Tyler Jordan
Jason Novis
Annalese Ferrari
Lisa Reynolds
Matthew Woodall
Stephen Shannon
Matthew Francis
Stuart Gibson
Telephone Answering, Live Web Chat & Virtual Office Address Service.
24/7 telephone answering service.
Monday
Tuesday
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Sunday
The Offices
57 Newtown Road
Brighton
East Sussex
BN3 7BA
Email: info@csnotepad.co.uk
Telephone: 01273 741400
© 2024 CSnotepad. CSnotepad is a trading name of Call Solution Ltd. Registered in England and Wales: 06107188 VAT No: 907531922.
By clicking Get in touch you hereby agree to your details being held by Call Solution Ltd (trading as CSnotepad) for the purposes of contacting you via email and/or telephone regarding the services it provides.
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