Virtual Address Hastings | Mail Forwarding Sevice

Virtual Office Hastings. Call Answering, Live Web Chat and Virtual Office Address provider.

Elevate Your Business with Our Virtual Address Service

Professional Image, Anywhere…
Enhance your business’s credibility with a prestigious virtual address. Whether you’re a start-up, freelancer, or established company, our service provides you with a professional location without the overheads.

Authorised and Regulated since 2007. Available for Personal & Business customers.

Approved for use by Bing Places, Bing Maps, DVLA, HMRC, Royal Mail and all reputable UK banks and building societies.

One Fixed Address For All Your Needs

Our virtual address provides you with a genuine UK location in Brighton (East Sussex), allowing you to register it with banks, building societies, and Companies House as your directors’ address. You can proudly display it on your website, letterhead, and business cards. Additionally, use it for online listings with Trustpilot, Yell, and Bing Places, as well as for correspondence with suppliers, the DVLA, and government departments.

…the service includes use of our secure address in Brighton (East Sussex), full mail handling service (including ‘signed for’ service), international mail forwarding and post notification.

Virtual Office address - Brighton
Registered Office Address

How Does A Virtual Office Address Work?

1

Sign up online

Complete our simple online registration form in under 2 minutes

2

Start Using The Service

Once signed up, you will receive a welcome email.

3

Your Post Is Processed

Your mail will be stored, forwarded or scanned and emailed to you.

ID Verification Is Required

In order to comply with HMRC’s anti-money laundering regulations we are required to hold proof of address for each named person on the account, irrespective of how your mail is handled. Please note that address documents should be less than 3 months old, and must show the account holder’s name. We are unable to accept credit card statements or mobile phone statements/bills as proof of address.

Acceptable proof of identity:

Acceptable proof of address:

Prices & Mail Handing Charges

Whether you would like your post forwarded on, scanned and emailed to you or stored for collection at a later date, the cost of your virtual address stays exactly the same.

Virtual Address

Security Deposit

As part of your office address service we will hold a fully-refundable £40 security deposit on account. When you stop your service with us your security deposit will be automatically refunded back to you.

Virtual Office address

The following mail handling charges will apply depending on what you would like us to do with your post.

We apply a small charge for each item of mail that we receive and process for you; to sign-for (if necessary), identify, sort, insure whilst on the premises and prep for forwarding.

Mail forwarding

If you would like your mail forwarded on to you by post, we will charge:

Letters – £1.25 + postage
Parcels/recorded delivery – £2.50 + postage

Scan to email

If you would like your mail scanned and emailed to you, we will charge:

Per scanned page – £1.25
Parcels/recorded delivery – £2.50 + postage

Stored for collection

If you would like your mail stored for collection, we will charge:

Letters – £1.25
Parcels/recorded delivery items – £2.50

Frequently Asked Questions

£29.99 a month if you pay monthly or £225 for the year (equivalent to just £18.75 a month) if you pay annually in advance.

No, we only provide a virtual office address service from our head office, which is based in Brighton.

The minimum contract term is 2 months.

Your address can be listed online with Bing, Yell, Trustpilot etc, but following a recent Google update you can no longer list the address on your Google Profile. 

  • {Google} If your business rents a physical mailing address but doesn’t operate out of that location, also known as a virtual office, that location isn’t eligible for a Business Profile.

Yes you can change how you have your post forwarded on to you at any time.

Please look at our ‘ID verification’ section above for full details.

If for any reason you stop paying for your service but have post remaining at the office, we must pay to have it securely destroyed at a cost of £40, therefore we hold a security deposit for this amount on your account whilst it remains active.

CSnotepad has been providing virtual address services to customers since 2007.

‘Your Name/Company Name’
The Offices – ‘optional’
57 Newtown Road
Brighton
BN3 7BA

Yes we can, you simply need to let us know that you’d like us to do this when you sign up for the address service.

Apart from the obvious, we also ask that no large parcels are delivered without prior notice. We typically define large parcels as anything over 50cm (H) x 50cm (W) x 50cm (D).

Yes you can, we also accept individuals, sole traders, charities, religions and political parties.

No you don’t, but if we deem your account to be high risk then as part of our HMRC anti-money laundering checks, we reserve the right not to approve a customers’ address service and instead issue them with a full refund.

We will politely let them know that you aren’t in the office today, take a note of their contact details and notify you that they popped in.

We include up to three names per account at no extra cost.

If you would like more than three names, then additional names can be added for just £15 per month per additional name.

You can purchase additional mailing names at £15 each per month.

You will receive an official welcome email within just a few minutes, after which you will be able to start using your virtual office address straight away.

The complete setup of your service can take from 4-8 hours however a customer will not usually be aware of this unless we require additional information from them.

Yes, once you have signed up you can use our address immediately, however we will not be able to release any post until we have received your ID and proof of address documents, along with payment for your service.

The Offices
57 Newtown Road
Brighton
BN3 7BA

Our address is a genuine UK office address, not a PO Box.

Yes we accept small parcels.

Yes we will happily sign for your post.

Yes, just let us know that you are going away and we will store your post for you until you return.

Yes you can use your virtual address as your registered office address with Companies House at no additional cost.

Post is forwarded daily as standard, however it can be grouped and sent weekly or even monthly if needed.

Yes, all email attachments are securely encrypted and require a dedicated password that’s unique to you in order to open them.

Set Up Your Virtual Address

We provide a fantastic service at a great price, always putting our customers’ first.

What Our Customers Say

Gayna Ballard

5/5
Provide us with an answering service that enables us to be always accessible to the public in spite of being a volunteer organisation run part-time. Prompt response when scripts need tweaking and if we need to query a message that’s been taken. Occasional blips with straying from the script or inaccuracy of message taking but always swiftly resolved.

Adam

5/5
I have been using CSnotepad for years and their service is fantastic. No calls get missed and everyone is always extremely polite and professional. I would highly recommend CSnotepad to anyone needing a virtual assistant.

Thomas

5/5
I’ve really found CS to be a vital service to us, particularly in the early days of our business. Their staff are super professional, messages are accurate and I’ve found their pricing reasonable, but haven’t felt the need to look for alternatives.

John

5/5
We have been using CSnotepad for several years and they have helped us to run our business whilst on holiday or during busy periods. They answer calls, take orders and any after-service queries. One or two blips over the years but highly recommended.

James Costello

5/5
Delivered on exactly what they said they would, flexible subscription options & found the manager there a pleasant guy to deal with. Perfect for small to mid companies who are growing, or need that in house presence when away from the office. I even had a couple of compliments from my customers saying how impressed they were with the service & how we should run a call centre!

Elvire

5/5
CS is a real business partner. The quality of service is excellent. They were very helpful during the Covid-19 lock down.

Damien Burke

5/5
I have used this service for about 2 years now and highly recommend it. I don’t often have to contact them direct as their notification service is really good but every time I have I have been impressed. I run my own business and cannot afford to spend most of my time answering the phone when dealing directly with clients. This service really helped me keep existing clients happy, manage calls from potential new clients and maintain productivity.

Matthew Francis

5/5
We’ve used CSnotepad for years to handle our incoming calls. They’re very flexible with the service, calls are answered promptly and professionally, and we find it extremely useful.

John Berry

5/5
I have worked with CSnotepad for many years and have always found them to be attentive, competent and versatile with their call answering. What I get from them is a bespoke script, which many companies I contacted initially could not do. I can change it when I want so my callers are always updated accurately. An Invaluable service.

Annalese Ferrari

5/5
The customer service is excellent and the staff are extremely well trained with accurate answering and message recording skills. Definitely a helping hand for any small business.

Jason Novis

5/5
I’ve been using CSnotepad for almost a year now and cannot recommend them highly enough. I needed someone I could trust to professionally deal with my clients whilst I was unavailable and the team at CSnotepad have been exceptional. Everyone I have dealt with from the telephony staff to the Directors have been first class. Fast, effective, professional and considerate.

Adam Francis

5/5
I’ve used a couple of call answering services in the past but I would never move away from CSnotepad now, they are by far the best on the market. The girls who answer the phone are very professional and for the service I receive the cost is so worth it. Why more companies don’t use this service is beyond me!

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