Virtual Address Hailsham | Mail Forwarding Sevice

Virtual Office Hailsham. Call Answering, Live Web Chat and Virtual Office Address provider.

Elevate Your Business with Our Virtual Address Service

Professional Image, Anywhere…
Enhance your business’s credibility with a prestigious virtual address. Whether you’re a start-up, freelancer, or established company, our service provides you with a professional location without the overheads.

Authorised and Regulated since 2007. Available for Personal & Business customers.

Approved for use by Bing Places, Bing Maps, DVLA, HMRC, Royal Mail and all reputable UK banks and building societies.

Virtual Address Service in Brighton
Authorised & Regulated since 2007
Only £29.99 a Month
Post Can Be Forwarded, Emailed or Stored
Companies House Registered Address - Included Free
Available for Personal or Business Use
Register up to 3-names per subscription

One Fixed Address For All Your Needs

Our virtual address provides you with a genuine UK location in Brighton (East Sussex), allowing you to register it with banks, building societies, and Companies House as your directors’ address. You can proudly display it on your website, letterhead, and business cards. Additionally, use it for online listings with Trustpilot, Yell, and Bing Places, as well as for correspondence with suppliers, the DVLA, and government departments.

…the service includes use of our secure address in Brighton (East Sussex), full mail handling service (including ‘signed for’ service), international mail forwarding and post notification.

Brighton address – we employ a small, friendly and trustworthy team
A company you can trust – a licensed and regulated mail address provider since 2007
Multi-user – register up to 3 names per account
Low, transparent prices - only £29.99 a month

How Does A Virtual Office Address Work?

1 Sign up online

Complete our simple online registration form in under 2 minutes

2 Start Using The Service

Once signed up, you will receive a welcome email.

3 Your Post Is Processed

Your mail will be stored, forwarded or scanned and emailed to you.

ID Verification Is Required

In order to comply with HMRC’s anti-money laundering regulations we are required to hold proof of address for each named person on the account, irrespective of how your mail is handled. Please note that address documents should be less than 3 months old, and must show the account holder’s name. We are unable to accept credit card statements or mobile phone statements/bills as proof of address.

Acceptable proof of identity:

Passport
Driving Licence (with photocard)
National Identity Card
HM Forces Identity Card
Employment identification card
Disabled drivers blue pass

Acceptable proof of address:

Utility bill
Bank statement
Certificate of insurance
A property lease or rental agreement
P45 / P60
Any HMRC notice, benefits letter or official government communication

Prices & Mail Handing Charges

Whether you would like your post forwarded on, scanned and emailed to you or stored for collection at a later date, the cost of your virtual address stays exactly the same.

Virtual Address

Security Deposit

As part of your office address service we will hold a fully-refundable £40 security deposit on account. When you stop your service with us your security deposit will be automatically refunded back to you.

The following mail handling charges will apply depending on what you would like us to do with your post.

We apply a small charge for each item of mail that we receive and process for you; to sign-for (if necessary), identify, sort, insure whilst on the premises and prep for forwarding.

Mail forwarding

If you would like your mail forwarded on to you by post, we will charge:

Letters – £1.25 + postage
Parcels/recorded delivery – £2.50 + postage

Scan to email

If you would like your mail scanned and emailed to you, we will charge:

Per scanned page – £1.25
Parcels/recorded delivery – £2.50 + postage

Stored for collection

If you would like your mail stored for collection, we will charge:

Letters – £1.25
Parcels/recorded delivery items – £2.50

Frequently Asked Questions

How much does the service cost?

£29.99 a month if you pay monthly or £225 for the year (equivalent to just £18.75 a month) if you pay annually in advance.

Do you have any offices in other locations?

No, we only provide a virtual office address service from our head office, which is based in Brighton.

What's the minimum time I can have the address for?

The minimum contract term is 2 months.

Can I list your address with search engines like Google & Bing?

Your address can be listed online with Bing, Yell, Trustpilot etc, but following a recent Google update you can no longer list the address on your Google Profile.

{Google} If your business rents a physical mailing address but doesn’t operate out of that location, also known as a virtual office, that location isn’t eligible for a Business Profile.

Can I use your address with my bank or building society?

Yes you can.

Can I change how I want to receive my post?

Yes you can change how you have your post forwarded on to you at any time.

What ID do you need from me to set the service up?

Please look at our ‘ID verification’ section above for full details.

Why do you charge a security deposit?

If for any reason you stop paying for your service but have post remaining at the office, we must pay to have it securely destroyed at a cost of £40, therefore we hold a security deposit for this amount on your account whilst it remains active.

How long have you been in business?

CSnotepad has been providing virtual address services to customers since 2007.

How will the address appear on my post?

‘Your Name/Company Name’
The Offices – ‘optional’
57 Newtown Road
Brighton
BN3 7BA

Can you notify me when post arrives?

Yes we can, you simply need to let us know that you’d like us to do this when you sign up for the address service.

Are there any items that I can't have sent to the address?

Apart from the obvious, we also ask that no large parcels are delivered without prior notice. We typically define large parcels as anything over 50cm (H) x 50cm (W) x 50cm (D).

Can I use the address if I'm not a Ltd Company?

Yes you can, we also accept individuals, sole traders, charities, religions and political parties.

Do I have to be based in the UK?

No you don’t, but if we deem your account to be high risk then as part of our HMRC anti-money laundering checks, we reserve the right not to approve a customers’ address service and instead issue them with a full refund.

What happens if a customer turns up at the address?

We will politely let them know that you aren’t in the office today, take a note of their contact details and notify you that they popped in.

How many different names can I receive post for?

We include up to three names per account at no extra cost.

If you would like more than three names, then additional names can be added for just £15 per month per additional name.

What if I need to register more than three names on the account?

You can purchase additional mailing names at £15 each per month.

How long does it take to setup my account?

You will receive an official welcome email within just a few minutes, after which you will be able to start using your virtual office address straight away.

The complete setup of your service can take from 4-8 hours however a customer will not usually be aware of this unless we require additional information from them.

Can I use your address straight away?

Yes, once you have signed up you can use our address immediately, however we will not be able to release any post until we have received your ID and proof of address documents, along with payment for your service.

Where is the registered office address?

The Offices
57 Newtown Road
Brighton
BN3 7BA

Is your address a real physical address or just a PO Box?

Our address is a genuine UK office address, not a PO Box.

Do you accept parcels?

Yes we accept small parcels.

Do you accept recorded delivery or signed for items?

Yes we will happily sign for your post.

If I go away can you hold my post?

Yes, just let us know that you are going away and we will store your post for you until you return.

Can I use the address as my registered office address?

Yes you can use your virtual address as your registered office address with Companies House at no additional cost.

How frequently do you forward post?

Post is forwarded daily as standard, however it can be grouped and sent weekly or even monthly if needed.

Is it safe to scan and email my post?

Yes, all email attachments are securely encrypted and require a dedicated password that’s unique to you in order to open them.

Can you forward post abroad?

Yes we can.

Set Up Your Virtual Address

We provide a fantastic service at a great price, always putting our customers’ first.

What Our Customers Say

Tyler Jordan

★★★★★ 5/5

I’ve been with CS for years and never had a bad experience. Their customer service is perfect for my needs and I’m not sure I could have the business I do today without them. During these recent months, they have clearly adapted quickly to the changing needs and maintained the good level of service they’ve always provided. In a world of so much uncertainty, it’s been great to have that constant to rely on. I do and have recommended CS to others as they’ve earned my trust and proven themselves to be a reliable company; I hope to grow my business further and I know CS will be able to support me doing that.

Carole Fookes

★★★★★ 5/5

I have had an account with this firm for 12 years and cannot praise them enough. They always respond positively and nothing is too much trouble. Customers really believe they are speaking to a member of our team. Regretfully we are now closing our business (retiring) and so our association will end, but I am so glad that we decided to go ahead with them.

Lorna Clark

★★★★★ 5/5

I’ve only been using CSnotepad for about 5 months, but I can see the relationship lasting a long time. They are totally professional and as a system, it just works. My clients are happy to be speaking to a person and not a machine, the emails are clear, concise and I actually use them on my database to document timelines for each client. Emergency calls are patched through to my mobile for continuity of service and I’ve recommended them to everyone who has spoken to me about problems with calls. Highly recommended.

Gayna Ballard

★★★★★ 5/5

Provide us with an answering service that enables us to be always accessible to the public in spite of being a volunteer organisation run part-time. Prompt response when scripts need tweaking and if we need to query a message that’s been taken. Occasional blips with straying from the script or inaccuracy of message taking but always swiftly resolved.

Sharon Beds

★★★★★ 5/5

Fantastic at taking calls and representing my business. Have been using for 3 years and I couldn’t do without their professionalism. They have also been understanding during the pandemic and adjusted pricing to match the tough times we have been going through. Nice people.

Ian Mitchell

★★★★★ 5/5

They truly offer a professional service. The staff is super friendly and highly trained. I never had one problem with their service. Just all around a great company. The prices are also great. We shopped around and in terms of value and service nobody comes close. No hesitation recommending them. Thanks again.

Thomas

★★★★★ 5/5

I’ve really found CS to be a vital service to us, particularly in the early days of our business. Their staff are super professional, messages are accurate and I’ve found their pricing reasonable, but haven’t felt the need to look for alternatives.

Adam

★★★★★ 5/5

I have been using CSnotepad for years and their service is fantastic. No calls get missed and everyone is always extremely polite and professional. I would highly recommend CSnotepad to anyone needing a virtual assistant.

Lisa Reynolds

★★★★★ 5/5

I’ve been using CSnotepad for a number of years and they are always great. Consistent service, nicely spoken people answering the phone who are always very friendly. Information taken is always correct, and I’ve also recommended them to quite a few of my fellow business owners, who need to have call answering. Fair price and they take all of the hard work out of answering calls. Highly recommend.

Kim Hayes

★★★★★ 5/5

I have been using CSnotepad for a while now and my only concern is why I didn’t use them earlier. Having just had two weeks away on holiday they handled all the calls and emailed plus at my request sent text messages to my mobile so I always knew what was going. If you run a small business, you should give them a try.

John Squires

★★★★★ 5/5

We have been using CSnotepad for over ten years and they’ve never failed to satisfy. Property Europe Online Ltd are pleased to offer their recommendation to other business users, seeking a competitive & comprehensive selection professional services, they’re an invaluable asset to enhance ones profile.

Elvire

★★★★★ 5/5

CS is a real business partner. The quality of service is excellent. They were very helpful during the Covid-19 lock down.

Virtual Address Hailsham | Mail Forwarding Sevice

Elevate Your Business with Our Virtual Address Service

One Fixed Address For All Your Needs

How Does A Virtual Office Address Work?

1

Sign up online

2

Start Using The Service

3