Virtual Address Billingshurst | Mail Forwarding Sevice

Virtual Office Billingshurst. Call Answering, Live Web Chat and Virtual Office Address provider.

Elevate Your Business with Our Virtual Address Service

Professional Image, Anywhere…
Enhance your business’s credibility with a prestigious virtual address. Whether you’re a start-up, freelancer, or established company, our service provides you with a professional location without the overheads.

Authorised and Regulated since 2007. Available for Personal & Business customers.

Approved for use by Bing Places, Bing Maps, DVLA, HMRC, Royal Mail and all reputable UK banks and building societies.

Virtual Address Service in Brighton
Authorised & Regulated since 2007
Only £29.99 a Month
Post Can Be Forwarded, Emailed or Stored
Companies House Registered Address - Included Free
Available for Personal or Business Use
Register up to 3-names per subscription

One Fixed Address For All Your Needs

Our virtual address provides you with a genuine UK location in Brighton (East Sussex), allowing you to register it with banks, building societies, and Companies House as your directors’ address. You can proudly display it on your website, letterhead, and business cards. Additionally, use it for online listings with Trustpilot, Yell, and Bing Places, as well as for correspondence with suppliers, the DVLA, and government departments.

…the service includes use of our secure address in Brighton (East Sussex), full mail handling service (including ‘signed for’ service), international mail forwarding and post notification.

Brighton address – we employ a small, friendly and trustworthy team
A company you can trust – a licensed and regulated mail address provider since 2007
Multi-user – register up to 3 names per account
Low, transparent prices - only £29.99 a month

How Does A Virtual Office Address Work?

1 Sign up online

Complete our simple online registration form in under 2 minutes

2 Start Using The Service

Once signed up, you will receive a welcome email.

3 Your Post Is Processed

Your mail will be stored, forwarded or scanned and emailed to you.

ID Verification Is Required

In order to comply with HMRC’s anti-money laundering regulations we are required to hold proof of address for each named person on the account, irrespective of how your mail is handled. Please note that address documents should be less than 3 months old, and must show the account holder’s name. We are unable to accept credit card statements or mobile phone statements/bills as proof of address.

Acceptable proof of identity:

Passport
Driving Licence (with photocard)
National Identity Card
HM Forces Identity Card
Employment identification card
Disabled drivers blue pass

Acceptable proof of address:

Utility bill
Bank statement
Certificate of insurance
A property lease or rental agreement
P45 / P60
Any HMRC notice, benefits letter or official government communication

Prices & Mail Handing Charges

Whether you would like your post forwarded on, scanned and emailed to you or stored for collection at a later date, the cost of your virtual address stays exactly the same.

Virtual Address

Security Deposit

As part of your office address service we will hold a fully-refundable £40 security deposit on account. When you stop your service with us your security deposit will be automatically refunded back to you.

The following mail handling charges will apply depending on what you would like us to do with your post.

We apply a small charge for each item of mail that we receive and process for you; to sign-for (if necessary), identify, sort, insure whilst on the premises and prep for forwarding.

Mail forwarding

If you would like your mail forwarded on to you by post, we will charge:

Letters – £1.25 + postage
Parcels/recorded delivery – £2.50 + postage

Scan to email

If you would like your mail scanned and emailed to you, we will charge:

Per scanned page – £1.25
Parcels/recorded delivery – £2.50 + postage

Stored for collection

If you would like your mail stored for collection, we will charge:

Letters – £1.25
Parcels/recorded delivery items – £2.50

Frequently Asked Questions

How much does the service cost?

£29.99 a month if you pay monthly or £225 for the year (equivalent to just £18.75 a month) if you pay annually in advance.

Do you have any offices in other locations?

No, we only provide a virtual office address service from our head office, which is based in Brighton.

What's the minimum time I can have the address for?

The minimum contract term is 2 months.

Can I list your address with search engines like Google & Bing?

Your address can be listed online with Bing, Yell, Trustpilot etc, but following a recent Google update you can no longer list the address on your Google Profile.

{Google} If your business rents a physical mailing address but doesn’t operate out of that location, also known as a virtual office, that location isn’t eligible for a Business Profile.

Can I use your address with my bank or building society?

Yes you can.

Can I change how I want to receive my post?

Yes you can change how you have your post forwarded on to you at any time.

What ID do you need from me to set the service up?

Please look at our ‘ID verification’ section above for full details.

Why do you charge a security deposit?

If for any reason you stop paying for your service but have post remaining at the office, we must pay to have it securely destroyed at a cost of £40, therefore we hold a security deposit for this amount on your account whilst it remains active.

How long have you been in business?

CSnotepad has been providing virtual address services to customers since 2007.

How will the address appear on my post?

‘Your Name/Company Name’
The Offices – ‘optional’
57 Newtown Road
Brighton
BN3 7BA

Can you notify me when post arrives?

Yes we can, you simply need to let us know that you’d like us to do this when you sign up for the address service.

Are there any items that I can't have sent to the address?

Apart from the obvious, we also ask that no large parcels are delivered without prior notice. We typically define large parcels as anything over 50cm (H) x 50cm (W) x 50cm (D).

Can I use the address if I'm not a Ltd Company?

Yes you can, we also accept individuals, sole traders, charities, religions and political parties.

Do I have to be based in the UK?

No you don’t, but if we deem your account to be high risk then as part of our HMRC anti-money laundering checks, we reserve the right not to approve a customers’ address service and instead issue them with a full refund.

What happens if a customer turns up at the address?

We will politely let them know that you aren’t in the office today, take a note of their contact details and notify you that they popped in.

How many different names can I receive post for?

We include up to three names per account at no extra cost.

If you would like more than three names, then additional names can be added for just £15 per month per additional name.

What if I need to register more than three names on the account?

You can purchase additional mailing names at £15 each per month.

How long does it take to setup my account?

You will receive an official welcome email within just a few minutes, after which you will be able to start using your virtual office address straight away.

The complete setup of your service can take from 4-8 hours however a customer will not usually be aware of this unless we require additional information from them.

Can I use your address straight away?

Yes, once you have signed up you can use our address immediately, however we will not be able to release any post until we have received your ID and proof of address documents, along with payment for your service.

Where is the registered office address?

The Offices
57 Newtown Road
Brighton
BN3 7BA

Is your address a real physical address or just a PO Box?

Our address is a genuine UK office address, not a PO Box.

Do you accept parcels?

Yes we accept small parcels.

Do you accept recorded delivery or signed for items?

Yes we will happily sign for your post.

If I go away can you hold my post?

Yes, just let us know that you are going away and we will store your post for you until you return.

Can I use the address as my registered office address?

Yes you can use your virtual address as your registered office address with Companies House at no additional cost.

How frequently do you forward post?

Post is forwarded daily as standard, however it can be grouped and sent weekly or even monthly if needed.

Is it safe to scan and email my post?

Yes, all email attachments are securely encrypted and require a dedicated password that’s unique to you in order to open them.

Can you forward post abroad?

Yes we can.

Set Up Your Virtual Address

We provide a fantastic service at a great price, always putting our customers’ first.

What Our Customers Say

Tyler Jordan

★★★★★ 5/5

I’ve been with CS for years and never had a bad experience. Their customer service is perfect for my needs and I’m not sure I could have the business I do today without them. During these recent months, they have clearly adapted quickly to the changing needs and maintained the good level of service they’ve always provided. In a world of so much uncertainty, it’s been great to have that constant to rely on. I do and have recommended CS to others as they’ve earned my trust and proven themselves to be a reliable company; I hope to grow my business further and I know CS will be able to support me doing that.

Jason Novis

★★★★★ 5/5

I’ve been using CSnotepad for almost a year now and cannot recommend them highly enough. I needed someone I could trust to professionally deal with my clients whilst I was unavailable and the team at CSnotepad have been exceptional. Everyone I have dealt with from the telephony staff to the Directors have been first class. Fast, effective, professional and considerate.

Adam Francis

★★★★★ 5/5

I’ve used a couple of call answering services in the past but I would never move away from CSnotepad now, they are by far the best on the market. The girls who answer the phone are very professional and for the service I receive the cost is so worth it. Why more companies don’t use this service is beyond me!

Matthew Francis

★★★★★ 5/5

We’ve used CSnotepad for years to handle our incoming calls. They’re very flexible with the service, calls are answered promptly and professionally, and we find it extremely useful.

Mike Ganson

★★★★★ 5/5

Without a shadow of a doubt the best service I have used. Not only are they professional but they are remarkably pragmatic too. If something is slightly outside the norm they will soon find a solution. When it comes to day-to-day work it is smooth and effortless. It take the hassle away from me and makes my life easier. With CSnotepad it just works. I recommend it to anyone who has such a need.

John

★★★★★ 5/5

We have been using CSnotepad for several years and they have helped us to run our business whilst on holiday or during busy periods. They answer calls, take orders and any after-service queries. One or two blips over the years but highly recommended.

Carole Fookes

★★★★★ 5/5

I have had an account with this firm for 12 years and cannot praise them enough. They always respond positively and nothing is too much trouble. Customers really believe they are speaking to a member of our team. Regretfully we are now closing our business (retiring) and so our association will end, but I am so glad that we decided to go ahead with them.

Stephen Shannon

★★★★★ 5/5

Excellent company and service. I can get on with my work and go on holiday in the knowledge that my customers are going to be talked to.

Stuart Gibson

★★★★★ 5/5

My company has used CSnotepad for over 5 years. They provide customer service that goes beyond just answering phone calls. CSnotepad have integrated with bespoke systems to become an integral part of our operations from initial order placement to aftercare support. I would not hesitate to recommend them to any e-commerce business looking to improve overall satisfaction for their customers.

Thomas

★★★★★ 5/5

I’ve really found CS to be a vital service to us, particularly in the early days of our business. Their staff are super professional, messages are accurate and I’ve found their pricing reasonable, but haven’t felt the need to look for alternatives.

Matthew Woodall

★★★★★ 5/5

We have been using the services of CSnotepad now for a number of years. They are such a flexible company that provides a great time saving and cost effective service for our business.

Adam

★★★★★ 5/5

I have been using CSnotepad for years and their service is fantastic. No calls get missed and everyone is always extremely polite and professional. I would highly recommend CSnotepad to anyone needing a virtual assistant.

Virtual Address Billingshurst | Mail Forwarding Sevice

Elevate Your Business with Our Virtual Address Service

One Fixed Address For All Your Needs

How Does A Virtual Office Address Work?

1

Sign up online

2

Start Using The Service

3