24/7 telephone answering service
Local Swindon based receptionists answering your calls in your company name, day or night, just like one of your in-house team.
Expert Telephone Answering and Call Handling Services
At CSnotepad, we treat every call as an opportunity to make the right impression. Our telephone answering service ensures you never miss an important call and gives your customers a consistently positive experience, building trust and helping your business run smoothly.
Why Choose Our Service?
- 24/7 Availability: We’re here around the clock to answer your calls, so your customers can reach you whenever they need to.
- Personalised Call Handling: Every call is answered in your company name, with the same tone and professionalism your customers expect from you.
- Skilled Receptionists: Our team is trained in customer service and call handling, ensuring callers always feel listened to and understood.
- Flexible to Your Business: From basic call answering to appointment booking and call transfers, you choose the level of support you need.
- Cost-Effective Alternative: Avoid the expense and time of hiring staff, while still giving customers a professional first point of contact.
- Professional receptionists answering calls in your company name
- A strong first impression for new enquiries
- Fewer interruptions to your working day
- Additional support available instantly when you need it
- Option for calls to be put through to you
- Turn potential lost calls into customers
- Easy to scale the service as your business grows
- No recruitment, payroll or staffing costs
- Extended cover beyond standard office hours
How Does A Telephone Answering Service Work?
To the caller, your telephone answering team are just like one of your in-house staff.
1
Sign Up: Choose a plan that fits your needs.
2
Set Up: We’ll work with you to understand your business and how you want calls handled.
3
Start Receiving Calls: Our team will seamlessly take over your incoming calls, providing a smooth experience for your clients.
4
Refer Us and Earn: Share the benefits of our service with your network! For every successful referral, you’ll receive a £75 reward as our way of saying thank you for helping us grow.
Flexible, tailored telephone answering services
These are the FREE extras customers enjoy as part of their service with us
Free set up
Free 01/02/03/08 telephone number
24/7 telephone answering
Daily summary
Out of hours personalised voicemail
Ad-hoc outbound calls
Virtual office address
Live Chat
(inc software)
VIP customer recognition
Advanced call handling
Personalised on-hold recording
Automatically carry over unused minutes
Your Own Dedicated Account Manager
Get a personalised experience with your own dedicated account manager – a single point of contact who’s here to help you every step of the way.
From onboarding to ongoing support, your account manager will make sure everything is set up to fit your needs.
We are here to take the pressure off, so you can focus on what you do best, knowing we’ve got your back.
Rowena Cross
CSnotepad have provided telephone answering services to businesses across the UK Since 2007.
With a dedicated office in Swindon, we provide businesses with a reliable team of receptionists who answer calls as professionally as one of your in-house team.
As a customer you’ll receive your own personal team of virtual receptionists, able to deliver far more than a basic message taking service, taking your customers experience to the next level.
We support local businesses across Swindon and the wider Wiltshire area, with service available UK-wide where needed.
- 24/7 cover available
- Quick and easy setup
- Instant call notifications and daily summaries
- Flexible plans that adapt as your needs change
- No long-term contracts
- Professional receptionists answering in your company name
Select The Call Plan That Works Best For You
We provide a fantastic service at a great price, always putting our customers’ first.
What Our Customers Say
Matthew Francis
Thomas
Annalese Ferrari
Stuart Gibson
Mike Ganson
Carole Fookes
Kim Hayes
Damien Burke
Ian Mitchell
Rob Hall
John Berry
James Costello