Pay As You Go - Setup Questions

Please complete the setup questions below to the best of your ability, and leave blank any that you are unsure of or that don’t apply.

If you have any questions whilst completing you setup questions then please contact us on 01273 741400 or chat to us using the live chat feature below.

Pay As You Go Setup Questions

Company Name

Contact name

Business telephone number

Mobile contact number

(for internal use in the event of a problem)

Email address (for callers)

Email address (for internal use)

Website

So that we can get an understanding of what you do and how best to assist your callers.

Step 1 - How you would like your telephone calls answered?

e.g “Good Morning, ABC Ltd. How may I help you?”

Step 2 - Your status when you are unavailable?

e.g. “I'm sorry Mr Smith is currently with a client. May I take your number and ask him to return your call?”

Step 3 - Information you would like obtained from the caller.

Name, company name (if applicable), contact number and message/reason for calling, etc

Email notification

Your team will send you an email after each call, what email address would you like it to go to?

SMS notification

If you would like to receive SMS notification after each call, please let us know the mobile number/s you would you like it to go to?

Call patching - would you like your team of receptionists to put calls through to you or members of your team?

If yes, please provide the names and telephone numbers of the staff members you would like calls put through to.

Any other information we may find useful.

Name

This field is for validation purposes and should be left unchanged.